Community Wellness Health Director

Community Wellness Health Director – Community Wellness
Lead with purpose. Strengthen partnerships. Drive quality outcomes.

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life—and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Community Wellness Health Director Role
As the Community Wellness Health Director within our Community Wellness service line, you will provide strategic and operational leadership for contracted community wellness programs, including payer-aligned initiatives and transition services. This role ensures contractual compliance, completion of required nursing reviews, and adherence to regulatory and accreditation standards, including NCQA requirements.

You will oversee compliance monitoring, data collection, and reporting processes while representing SAM in statewide regulatory meetings and professional forums. This position requires a leader who can balance regulatory precision with relationship-centered partnership management to sustain program integrity and high-quality outcomes.

Community Wellness Health Director Core Responsibilities

• Provide strategic oversight of the Geisinger Community Health Workers contract to ensure quality, compliance, and performance outcomes.
• Oversee the Pennsylvania Health and Wellness Community Transition Worker Program in alignment with contractual and regulatory expectations.
• Complete required payer nursing reviews with accuracy and timeliness.
• Monitor compliance measures, evaluate performance trends, and implement corrective action plans as needed.
• Maintain NCQA accreditation standards, including leading data collection efforts and facilitating required meetings.
• Cultivate and sustain strong internal and external stakeholder relationships to ensure partnership alignment and program stability.
• Represent the organization in statewide regulatory meetings, payer forums, and relevant professional conferences.

What You Bring

• Registered Nurse licensure required.
• Minimum of five (5) years of supervisory or leadership experience, or a combination of relevant experience and education.
• Demonstrated experience with regulatory compliance, payer contracts, and accreditation standards (NCQA experience strongly preferred).
• Strong analytical skills with the ability to translate regulatory requirements into operational systems and practice.
• Executive-level communication skills and the ability to represent the organization with professionalism and authority.
• Valid driver’s license and reliable transportation.

Who Thrives in This Role

• Leaders who are servant-minded yet decisive
• Strategic thinkers who value structure and compliance
• Collaborative partners who build trust across systems
• Ethical, accountable professionals committed to continuous improvement

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
Work is hybrid - remote with periodic statewide travel for regulatory meetings and conferences.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.