Company Administrator/ Office Support

Overview

Job Summary: The Administrator/Office Support role provides efficient and effective administrative and I.T. related support to ensure smooth company running and delivery of all projects. This role is responsible for handling clerical, reporting, marketing, bookkeeping and administrative related tasks. Expert level knowledge of Microsoft MS is essential as the role will be required to support client projects with the creation of extremely high quality documents, templates, reports and presentations. The role is a hybrid mix of working from the Sharjah office/ working from home.

Responsibilities

• Providing first-line technical assistance and support to users experiencing hardware or software issues
• Troubleshoot and resolve basic hardware and software issues for staff laptops and phones
• Preparing reports, presentations, and meeting minutes as required
• Assisting with the creation of marketing collaterals and using applications such as Canva
• Posting marketing collaterals to the companies various social media marketing platforms such as LinkedIn, X, Facebook and Tiktok
• Monitoring the effectiveness of social media advertising campaigns
• Maintain accurate document control logs and filing systems
• Ensure documents are reviewed, approved, and distributed in accordance with company procedures
• Assist in formatting, numbering, and version control of documentation
• Ensure confidentiality, security, and proper access control of sensitive documents
• Ensure that all company documentation and IT systems are backed up on a weekly basis
• Uploading and reconciling monthly invoices and bills to the bookkeeping system
• Keeping accurate VAT records and staff expenses
• Performing general administrative duties including filing, data entry, photocopying, and document preparation
• Any other duties as requested by the General Manager or Lead Consultant

Skills

• Possession of excellent English writing and verbal skills is essential
• Expert level knowledge and execution of all Microsoft MS packages; Word, PowerPoint, Outlook, Teams and Excel
• Good general knowledge of basic I.T support related functions such as laptops and phones
• Knowledge of social media related marketing
• Must be detail oriented and able to prepare and evaluate documents/reports to a very high standard
• Strong organizational and record-keeping skills
• Exemplary time management skills, able to well manage own time without supervision
• Ability to work to tight schedules and deliver on time deadlines
• Excellent interpersonal skills, ability to quickly establish and maintain effective working relationships with both staff and clients
• Pleasant personality able to integrate quickly and work well with large numbers of people
• Minimum 5+ years of experience in an Administration and/or IT support role