Compliance Coordinator (Pupil Transportation)

We are seeking a reliable, tenacious, and values-driven professional to join our team as a Compliance Coordinator. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

What’s in it for you (benefits will vary if not hired for full-time permanent):

• Paid training/onboarding


• Great potential for career advancement


• Work in an inclusive, caring, and values-driven environment


• Make a critical difference for children, families, and educators

Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)

Shift: 11:00 - 20:00 EST (10:00 - 19:00 CST, 09:00 - 18:00 MST, 08:00 - 17:00 PST)

Travel required: 30% of the time

Start date: ASAP

The successful applicant will be:

• Inspired by our mission and values


• Able to exhibit our fundamental company competencies (review by clicking here)


• Comfortable with ambiguity and an ever-changing environment


• Comfortable presenting in front of a group


• Comfortable with offering support while also holding drivers accountable to policy, procedures and safety standards


Comfortable navigate multiple technology platforms and systems.



• Reliable


• Conscientious


Professional


Strong in attention to detail



• Able to handle documents and information confidentiality

What you will do:

• Schedule drivers for any district-specific or ongoing training
• Monitor and maintain drivers’ status as kid-ready and update files accordingly
• Conduct a high volume of daily phone calls and text messages
• Become certified to teach and facilitate certain trainings (ie: training on policies, defensive driving etc.)
• Manage and track equipment inventory
• Support on the ground OCA duties when needed
• Perform other duties as assigned

Required Qualifications:

• Read, write, and speak English at a proficient level
• At least 18 years old
• Have a printer
• Have a reliable internet connection
• Access to computer and printer
• Have a minimum of a high school diploma or GED
• Have at least 2 years of high-volume call experience
• Have at least 1 year of experience in a customer service role and an administrative role
• At least 2 years of 100% remote work experience (Hybrid or remote during COVID not considered)