Compliance Officer – Integrity with Impact

Why Join Us?

Qualstar Credit Union has been proudly serving members for more than 70 years, growing into a financially strong and well-capitalized organization. Our mission is simple: to improve our members' financial lives. As we prepare for our next stage of growth, compliance is critical to that journey.

As our Compliance Officer, you'll have the opportunity to build and strengthen our compliance program at a pivotal moment-helping us scale responsibly while continuing to deliver trusted service. This highly visible role works closely with managers, senior leaders, and the Board to provide insight, advise on regulatory requirements, and recommend practical actions.

At Qualstar, you'll find a collaborative, mission-driven environment where compliance is recognized as essential to our future. While our compliance program is still developing, this role is central to building it into a valued organizational partner. If you're looking for the chance to establish and shape a compliance function from the ground up-while contributing to the success of a financially sound, member-focused credit union-this is it.

About the Role

The Compliance Officer is responsible for developing, implementing, and overseeing our Compliance Management System (CMS). You'll monitor regulatory changes, conduct risk assessments, and provide insight to management to help guide organizational responses with practical, effective solutions. Acting as the primary compliance advisor, you'll work closely with managers, senior leaders, and the Board to communicate requirements, assess risks, and recommend actions that protect both our members and the credit union.

Your day-to-day will include building policies, performing internal reviews, and preparing reports that keep leadership informed and regulators confident in our readiness. You'll coordinate directly with auditors and regulators, ensuring responses and corrective actions are timely and thorough.

You will partner with department leaders and the training team to deliver compliance training, which prepares our workforce with appropriate knowledge. You will have a constant focused on program oversight, monitoring, and advising. In this role, your expertise will shape the systems and practices that ensure we remain both compliant and member-focused as our organization continues to grow.

Who We're Looking For

You're a compliance professional with a strong grasp of financial institution regulations in Washington State, and the ability to work effectively with people. You know how to interpret complex requirements and explain them clearly to executives, managers, and staff. You have at least 3–5 years of compliance experience in financial services (credit union or community banking in Washington is preferred) and can point to times where your guidance made a measurable impact.

You're confident and diplomatic when advising senior management and the Board, able to balance firmness with approachability. You enjoy building processes, identifying risks, and helping others understand why compliance matters-not just what's required.

We're looking for a sharp, strategic thinker who sees compliance not as a checkbox, but as a way to build trust, shape culture, and drive sustainable growth. As our Compliance Officer, you'll be the guardian of our values – translating regulations into practical, business-friendly practices that support our goals without compromising our standards. You have a practical mindset – you know the difference between theoretical risk and real-world application. If you believe that ethics and innovation can go hand in hand, we want to talk to you.

You either already hold, or are willing to complete within one year, one of the following certifications:

NAFCU Certified Compliance Officer (NCCO)
Certified Regulatory Compliance Manager (CRCM)
Credit Union Compliance Expert (CUCE)

Above all, you bring integrity, discretion, and a strong sense of purpose to everything you do.

Why You'll Love Working With Us

At Qualstar, we are guided by our Core Values: Service, Integrity, Purpose, Value, Respect, and Education. These values shape how we serve our members and how we work together as a team.

Here's what you can expect:

A purpose-driven organization that is financially strong and focused on improving members' financial well-being.

Comprehensive benefits including medical, dental, vision, and life insurance options to support you and your family.

Retirement security with 401(k) contributions made on your behalf annually, regardless of your own contributions, plus matching options.

Annual bonus pay tied to both your individual success and the success of the organization.

Work-life balance with paid vacation, sick leave, and 11 paid holidays.

A connected culture where we celebrate accomplishments and events together, whether through recognition programs, team-building activities, or staff celebrations.

Extra perks such as employee loan discounts, wellness discounts, free parking, a game room, quiet spaces, light workout equipment, and access to nearby biking and walking trails.

At Qualstar, we serve our members – not shareholders. Every decision we make is rooted in trust, service, and community. In this role, you'll have the opportunity to lead with integrity and shape a compliance function that not only protects the organization but also empowers it to thrive.

Join a team that values doing things the right way – for the right reasons.

Let's Talk

Compliance is more than avoiding fines – it's about building trust, safeguarding reputation, and unlocking growth. If you're ready to make an impact in a company that values doing things the right way, we'd love to meet you. If you're ready to bring your expertise to a role where compliance is truly valued, we'd love to connect. Apply today, and let's start the conversation.