Compliance Program Manager

TransAction Associates Inc

SCOPE

Responsible for managing all regulatory compliance projects for the company including: maintaining client relationships, preparing quotes and proposals, preparing monitoring reports and submitting. The Compliance Program Manager will also assist with other data analysis and with research and consulting projects.

MAJOR RESPONSIBILITIES

CLIENTS:

• Manage client relationships.

o Maintain a strong relationship with clients

o Meet with clients as needed at the start of each monitoring cycle, prepare meeting agendas and notes

• Prepare quotes and contracts for clients.
• Prepare monitoring and update reports for clients with compliance requirements, including:

o developing and conducting surveys that achieve the required response rate

o performing data collection on required measures

o analysis of data/survey results

o traffic monitoring as required

o oversee garage /bicycle occupancy counts for:

• Prepare transportation planning reports and studies for clients under contract including conducting strategic analysis on, data, trends, and research for:

o shuttle feasibility

o Transportation Demand Management Programs

o assessment of best practices for transportation programs

o mobility initiatives

o sustainability programs

• Work with Graphic Designer and Marketing Program Specialist to plan marketing campaigns and events that effectively promote compliance programs.
• Coordinate with other consulting staff on monitoring efforts at locations with on-site programs.
• Assess program effectiveness toward achieving reductions in single-occupant vehicles

REGULATIONS:

• Establish strong working relationships with regulatory agencies.
• Maintain any required certifications in regulated areas.
• Maintain a working knowledge of compliance requirements in all relevant regulated areas (includes but is not limited to: Massachusetts Department of Environmental Protection Rideshare Regulation, City of Cambridge Parking and Transportation Demand Management

Ordinance, City of Somerville Mobility Management, Town of Lexington Transportation Demand Management, City of Boston Transportation Access Plan Agreements).

• Follow-up as needed with regulatory agencies on questions.

FINANCE

• Assist Finance with developing project invoices for monitoring and compliance tasks.
• Follow-up with clients as needed to ensure timely payment of invoices.
• Conduct analysis on project budgets and performance objectives to determine profitability.

BUSINESS DEVELOPMENT

• Promote other TransAction services to clients when possible.
• Develop new compliance related business opportunities, annual goal
• Assist with other tasks as required.

ESSENTIAL SKILLS

• Excellent organizational and project management skills
• Strong data analysis background
• Good understanding of compliance regulations, laws, ordinances, and industry best practices
• Effective interpersonal and communication skills, including oral, presentation, and writing capabilities
• High level of attention to detail
• Ability to manage time effectively and complete deliverables on schedule
• Proficient with use of Microsoft Office including Word, PowerPoint, and Excel in particular, including advanced features
• Focus on customer service with ability to analyze problems and facilitate solutions
• Ability to manage multiple tasks
• Team player who can also work well independently

POSITION IN ORGANIZATION

Reports Directly to: Director of Consulting

Reports Indirectly to: N/A

Directly Supervises: N/A

Indirectly Supervises: N/A

WORK SCHEDULE

Days: Mon – Fri

Hours: 40 hrs/week, typically between core hours of 8:00 – 4:00.

PAYROLL

Payroll Frequency: Bi-weekly

Other Compensation Programs: N/A

Performance Evaluation Document: Annual employee appraisal

BACKGROUND AND EDUCATION

Bachelor’s Degree in any of the following fields:

• Planning/Urban Studies
• Environmental Science/Environmental Studies/Environmental Policy
• Environmental/Civil Engineering
• Public Policy
• Business Management

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time