Computer Operator/Helpdesk Specialist

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sand, walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The employee is occasionally exposed to extreme cold (non-weather) and vibration. The noise level in the work environment is usually moderate.

The Computer Operator/Helpdesk Specialist position is responsible for managing the import of student records into the directory services application and email system, managing helpdesk calls, emails, and service desk tickets requesting assistance, also supervising, managing, and training student workers, and working with multiple departments for regulatory file extractions and uploads, check processing, and reporting.

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. However, failure to disclose may disqualify a candidate.