Computer Technician

Responsibilities include daily support of all end user technology, working with problem tickets and when needed, escalation to the appropriate internal and/or external parties. Must have knowledge of basic networking and be able to provide assistance for employees with software and hardware (printers, scanners, PCs, mobile devices) issues. Knowledge of Microsoft Operating Systems, Office, and Apple devices is required. Willingness to learn is vital. This position includes tuition reimbursement/loan forgiveness and competitive pay

Status: Full time, 40 hours, Day shift 11a-7:30p, on site. Must be willing to work occasional overtime as required to meet the needs of the department

Qualities: Must have excellent communication and customer service skills and be experienced in supporting end users in person, by email, remotely and by phone. Teamwork is critical as well as assisting with projects outside of assigned responsibilities.

Requirements: Bachelor’s degree in computer science or equivalent experience is preferred with all previous education, certifications and experience taken into account. There will be an opportunity to obtain IT training and/or certifications.