Concessions Supervisor

GENERAL DESCRIPTION

Performs responsible service work planning and supervising the operations and delivery of concessions services for Splash Valley at Green Ridge Recreation Center. Accountable for all cash flow and inventory control, providing excellent customer service, providing timely, complete and accurate paperwork. Supervision is exercised over employees assigned to the Concessions Building. Does related work as required.

Shift Hours and/or Days Worked: Thursday-Sunday
Hours Required for this position: 25 to 30 hours a week

ESSENTIAL JOB FUNCTIONS

• Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns
• Ensures that all State and local Health Department Standards are met
• Helps to recruit, train, schedule, and supervise all Concessions Staff
• Reviews, orders and controls all inventory
• Trains staff on food handling procedures and safety guidelines
• Handles point of sale transactions according to County policies and procedures
• Cooks food and uses the point of sale system to process orders as needed
• Cleans all areas on an hourly basis as needed
• Works directly with the public in person having good communication skills in a warm and friendly manner
• Provides information regarding food offered and assists customers, sometimes dealing with difficult situations or people
• Assists with monitoring revenue and managing expenses
• Reports any equipment or food handling issues to the Center Manager in a timely manner
• Performs related administrative work including data entry and record keeping
• Work is performed under general supervision, often using independent judgment to resolve situations

REQUIREMENTS/PREFERENCES