Concierge

ADR Systems of America LLC, the largest ADR (Alternative Dispute Resolution) service provider in the Chicagoland area, is seeking an administrative professional with exceptional customer service and time management skills for the position of Concierge. Candidate must be able to maintain a calm and friendly demeanor in our fast-paced, client-focused environment.

Responsibilities include but are not limited to:

• Greet clients and escort them to appropriate conference rooms
• Set up rooms for cases
• Clean and re-stock rooms throughout the day
• Act as point person for client care, including providing and passing out lunches, assisting with copies, and tending to technical needs
• Assist with administrative duties as needed
• Cover reception desk for receptionist's lunch and other breaks as needed
• Assist with remote cases via Zoom including setting up meetings, sending invitations, starting sessions and recording settlements
• Work with receptionist to ensure office areas stay organized, tidy and properly stocked

Skills required:

• Minimum of one year customer service experience
• Strong knowledge of Microsoft Office
• Strong working knowledge of ZOOM
• Exceptional people skills, particularly verbal communication
• Top-notch time management and organization
• Self-starter with the ability to multitask
• Knowledge of legal industry a plus

This role is primarily on your feet and requires light lifting.

Hours: Monday through Friday 7:30am - 4:00pm

To be considered for the Concierge position, please submit your cover letter, including salary requirements, and résumé.

Job Type: Full-time

Pay: $45,000.00 - $47,000.00 per year

Benefits:

• Commuter assistance
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person