Concierge

When you work at The Village at The Woodlands Waterway , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Village at The Woodlands Waterway is recruiting for a hospitality focused PRN Concierge . This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Shift available is Tuesday, Wednesday, Thursday from 12am until 8am and then Saturday and Sunday evening from 4pm until 12am.

Benefits are available and vary by employment status. Some benefits offered are:

• Eligible for health benefits on the first of the month following 30 days of continuous employment!
• Vision & Dental insurance
• Life insurance
• Retirement plan/ 401K
• Daily Pay
• PTO/ sick time off
• Free meal for staff
Employee Recognition Program

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills