Concierge - As Needed (On Call)

• Minimum 2 years of experience in a concierge or customer service role, preferably in a senior living or hospitality environment.

• Excellent communication skills, with the ability to interact professionally with residents, staff, and visitors.

• Strong organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously.

• Proficiency with office equipment and basic software (e.g., MS Office, scheduling systems).

• Customer service-oriented with a positive and approachable demeanor.

• Flexible availability, including evenings, weekends, and holidays as needed.

Primary Responsibilities:

• Provide personalized service to residents by assisting with requests such as transportation, reservations, and general information.

• Coordinate with other departments to ensure residents’ needs are met, from maintenance to dining services.

• Welcome and assist visitors, guests, and vendors in a friendly and professional manner.

• Maintain a knowledgeable understanding of local events, services, and resources to provide residents with valuable recommendations and information.

• Handle inquiries and requests related to activities, events, and services in the community.

• Assist with scheduling appointments and arranging transportation for residents.

• Maintain the concierge desk area in a clean and organized manner.

• Ensure confidentiality and maintain the privacy of residents at all times.

Ready to Make a Difference?

If you are passionate about providing compassionate care and joining a supportive team, we invite you to apply and become part of the Vinson Hall community. Your contributions truly make a difference in the lives of our residents!

A Sampling of Our Benefits:

We offer incredible benefits whether you work full-time, part-time. Here’s a glimpse of what we provide to full-time team members and part time team members.

Compensation & Benefits

• Low-cost employee Health/ Dental/ Vision insurance
• Life, disability and supplemental insurance
• Financial assistance for certification programs, training and development, as well as other financial emergencies
• Tuition Assistance
• Paid Time Off including time off for religious services
• 401(k) Plan with company match
• 9 company-paid holidays
• Employee Referral Bonus program
• Free parking, fitness center, and appreciation programs.

Vinson Hall is an Equal Opportunity Employer M/F/V/D.