Concierge | Full-Time (2nd Shift)

What We Offer

Starting Pay: Starting at $15.00/hour based on experience

Schedule: Full-time, Monday through Friday, 4:00 PM – 12:00 AM

Benefits: Health, dental, vision insurance, 401(k) with employer match, paid time off

Growth Opportunities: Tuition reimbursement, internal promotions, and professional development

Meaningful Work: Build relationships with residents while helping create a welcoming, safe, and engaging community

Supportive Culture: Join a team committed to hospitality, service excellence, and resident satisfaction

Who Are We?

Larksfield Place Retirement Communities is more than just a premier senior living community—it’s a movement among our employees who take pride in creating an environment of exceptional care, service, and engagement. Locally managed in Wichita, we are a not-for-profit continuous care retirement community with a national reputation for excellence.

We live by our "Elevate Every Day" mantra—striving to enhance the lives of our residents, team members, and community through compassion, excellence, and genuine hospitality.

Who Are You?

You are a customer service professional who enjoys helping others and creating positive experiences. You are dependable, professional, and able to remain calm and organized while managing multiple responsibilities. You take pride in being the friendly face and trusted resource residents, visitors, and team members can rely on.

You understand that exceptional hospitality starts with a warm greeting, attentive service, and a willingness to help wherever needed.

A Day in the Life

As a Concierge, you serve as the first point of contact for residents, guests, and staff during evening hours. You help ensure smooth daily operations while creating a welcoming environment throughout the community.

Responsibilities include:

• Greeting and assisting residents, guests, and visitors
• Answering and directing incoming telephone calls
• Monitoring security cameras, door alarms, and emergency alert systems
• Responding appropriately to emergency situations and notifying necessary personnel
• Handling deliveries and distributing items to appropriate recipients
• Creating and dispatching work orders for residents and staff
• Maintaining accurate communication between departments
• Supporting resident requests and providing exceptional customer service
• Maintaining confidentiality and professionalism at all times
• Keeping the front desk and reception areas organized and welcoming
• Assisting with administrative and clerical duties as needed

Qualifications

• Must be at least 18 years of age
• High school diploma or GED preferred
• Previous receptionist, concierge, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Ability to maintain professionalism and composure during emergencies or challenging situations
• Basic computer skills and ability to learn organizational software systems
• Ability to maintain confidentiality and follow HIPAA guidelines

Schedule

• Full-Time
• Monday through Friday
• 4:00 PM – 12:00 AM

Join Our Team

At Larksfield Place, every person contributes to creating an exceptional resident experience. As a Concierge, you will play an important role in providing hospitality, support, and peace of mind to residents, families, and guests.

If you are passionate about customer service and enjoy building meaningful connections, we encourage you to apply and help us Elevate Every Day.