Conformance Technician

Cineverse is a global streaming technology and entertainment company with one of the world's largest portfolios of owned and operated streaming channels, all powered by its advanced, proprietary technology platform. Cineverse currently features enthusiast brands for subscription video on demand (SVOD), advertising-based video on demand (AVOD) and free, ad-supported streaming television (FAST) channels. Cineverse entertains consumers around the globe by providing premium feature film and television series, enthusiast streaming channels and technology services to some of the world's largest media, retail and technology companies. For more information, please visit www.cineverse.com.

Matchpoint is an award-winning, AI-powered, automated media supply chain that transforms how media and entertainment companies manage and deliver streaming video assets. It was developed to address the challenges facing studios and content owners due to rising costs, complexity, and scale, by replacing manual, labor-intensive workflows with an intelligent, end-to-end system that works across hundreds of global FAST, AVOD, SVOD and CTV platforms via the product suite – Dispatch (content onboarding and delivery), Blueprint (app building), and Insights (analytics) – which provides real-time control, transparency, scalability, and operational efficiency. With the recent additions of Giant Worldwide and IndiCue, Matchpoint uniquely combines automation, enterprise-level execution, and advertising technology – going beyond traditional infrastructure to provide enhanced monetization, real-time content optimization, and high-volume distribution.

Conformance Technician manipulate and edit audio, video and subtitle files to match client and vendor specifications for streaming platforms. Great opportunity for someone who is a team-oriented, technically skilled, systems-oriented, and has an overall "Roll Up Your Sleeves" approach to troubleshooting. Day and swing shifts are available; please indicate if you have a preference. The ideal Conformance Technician will possess at least 2 years of experience working with various formats of digital video sources and encoding, including expertise in Digital Portal specs.

Key Responsibilities

• Quickly comprehend technical specifications and apply that understanding.

• Monitor and prioritize a high volume and time sensitive order queue.

• Ensure source assets are restored and conformed as required.

• Validate video, audio and timed text media assets against a variety of client and internal specifications.

• Communicate and document internal rejections to the appropriate teams.

• Verify integrity of deliverables and delivery package prior to servicing.

• Maintain servicing action logs as needed

• Succinctly and efficiently handoff projects with next-up shifts

• Operate with a high sense of urgency and discretion

• Other tasks as needed to meet project deadlines

Essential Qualifications / Competencies

• Conforming audio, video, and subtitle/caption content to platform specifications (iTunes, Netflix, Hulu, Amazon, etc.).

• High level understanding of subtitling specification and formats, audio sample rates, video frame rates, SMPTE timecode and traditional multichannel audio configurations (2.0, 5.1, 7.1, ATMOS).

• Understanding of industry format standards such as PAL, NTSC, timecode, framerate, codec, audio settings/configurations, Frame Rate Conversions, captions, subtitles, forced Narrative, SDH

• Knowledge of post-production guidelines and workflows using tools such as Adobe Premiere Suite, Clipster, Transkoder, Cortex, Resolve, and various transcoding utilities such as Compressor, AME, Episode Pro.

• Excellent written and verbal communication skills and the ability to communicate and collaborate with other groups.

• Strong data entry and proofreading skills.

• Ability to work independently.

• Proficient with both Mac and PC operating systems.

Comfortable with change and able to adapt as needed to meet the needs of our clients.

Desired Skills and Experience

• Experience in a post-production or media creation environment.

• Understanding of video compression and various codecs used by VOD platforms and broadcasters.

• Ability to work independently while managing a heavy workload.

• Strong organization skills and ability to prioritize and meet tight deadlines.

• Enjoy work in a fast-paced environment.

• Excellent oral and written communication skills.

• Attention to detail.

• A positive, can-do attitude and team player.

• Ability to work flexible shifts (AM, PM, Weekends).

Cineverse Giant Worldwide is an Equal Opportunity Employer and does not tolerate or promote discrimination or harassment of any kind. Cineverse Giant Worldwide does not discriminate on the basis of race, color, religion, sex, gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. All employment decisions are made on the basis of qualifications, merit, and business need.