Job Overview
We are seeking a dedicated and customer-oriented Counter Clerk to join our team. The ideal candidate will be responsible for providing excellent service to customers while efficiently handling transactions and maintaining a welcoming environment. This role is essential in ensuring customer satisfaction and supporting the overall operations of our retail establishment.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the Point of Sale (POS) system to process transactions accurately.
- Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
- Maintain a clean and organized counter area, ensuring products are displayed attractively.
- Assist in supervising junior staff members, providing guidance and support as needed.
- Conduct product demonstrations to educate customers about features and benefits.
- Utilize retail math skills to assist with inventory management and sales tracking.
- Answer phone calls professionally, addressing customer queries or directing them to appropriate staff members.
- Collaborate with team members to achieve sales goals and enhance the customer experience.
Skills
- Proven experience in retail sales, demonstrating strong customer service skills.
- Proficiency in operating POS systems and cash registers.
- Solid cash handling skills with attention to detail.
- Experience in supervising or leading a team is preferred.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Strong understanding of retail math concepts for effective inventory management.
- Excellent phone etiquette for professional communication with customers.
- Ability to conduct engaging product demos that encourage sales.
- A proactive approach to sales, with the ability to identify customer needs and recommend appropriate products.
Join our team as a Counter Clerk where you can contribute to creating a positive shopping experience for our valued customers!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person