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Construction Equipment Rental Sales and Service Representative

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Job Overview
We are seeking a dedicated and customer-oriented Counter Clerk to join our team. The ideal candidate will be responsible for providing excellent service to customers while efficiently handling transactions and maintaining a welcoming environment. This role is essential in ensuring customer satisfaction and supporting the overall operations of our retail establishment.

Responsibilities

  • Greet customers warmly and assist them with their inquiries and purchases.
  • Operate the Point of Sale (POS) system to process transactions accurately.
  • Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
  • Maintain a clean and organized counter area, ensuring products are displayed attractively.
  • Assist in supervising junior staff members, providing guidance and support as needed.
  • Conduct product demonstrations to educate customers about features and benefits.
  • Utilize retail math skills to assist with inventory management and sales tracking.
  • Answer phone calls professionally, addressing customer queries or directing them to appropriate staff members.
  • Collaborate with team members to achieve sales goals and enhance the customer experience.

Skills

  • Proven experience in retail sales, demonstrating strong customer service skills.
  • Proficiency in operating POS systems and cash registers.
  • Solid cash handling skills with attention to detail.
  • Experience in supervising or leading a team is preferred.
  • Bilingual abilities are a plus, enhancing communication with diverse customers.
  • Strong understanding of retail math concepts for effective inventory management.
  • Excellent phone etiquette for professional communication with customers.
  • Ability to conduct engaging product demos that encourage sales.
  • A proactive approach to sales, with the ability to identify customer needs and recommend appropriate products.

Join our team as a Counter Clerk where you can contribute to creating a positive shopping experience for our valued customers!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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