Consultant - Integrated Digital Health Initiative

Consultant - Integrated Digital Health Initiative, Global Health

Location:
District of Columbia
United States

Remote, with availability to work across multiple time zones. Travel may be required depending on the phase of work and country engagement needs.

DEPARTMENT: Technical Unit

PROGRAM: Project HOPE

POSITION: Consultant - Integrated Digital Health Initiative

A. Background

Project HOPE is advancing an Integrated Digital Health Initiative intended to strengthen frontline service delivery by improving the quality, completeness, structure, and downstream usability of data captured within existing frontline health workflows and digital systems. The initiative centres on an augmentation layer that operates alongside existing platforms to support documentation, standardisation, summarisation, workflow assistance, and preparation of cleaner data for reporting, supervision, and approved system exchange.

The initiative will be implemented in phases, beginning with design and validation activities, followed by the development of a minimum viable capability, limited pilot implementation, refinement, and selective scale-up. Early work will include use case validation, stakeholder engagement, assessment of existing systems and workflows, data and integration design, governance and operating model development, prototype definition, and preparation for pilot activities.

Given the need for both coordination and hands-on advancement of the work, Project HOPE requires a dedicated consultant to support implementation of the initiative under the direction of the Senior Digital Health & Informatics Advisor and TU MEL Advisors. The role is intended to extend execution capacity for the initiative while strategic direction, technical oversight, and final decision-making remain with the Digital Health function.

B. Purpose

Provide dedicated implementation, operational, and coordination support for the Integrated Digital Health Initiative. The consultant will help translate the concept into an actionable design and implementation pathway by supporting planning, systems and workflow assessment, stakeholder engagement, prototype and pilot preparation, documentation, and follow-through across agreed workstreams.

The consultant will operate under the direction of the Senior Digital Health & Informatics Advisor. Strategic direction, technical oversight, and final approval of key decisions and deliverables will remain with the Digital Health functions.

C. Positioning

This role is intended to provide execution and operational support to the initiative and does not replace Project HOPE’s Digital Health leadership function. The consultant will support implementation, coordination, assessment, and advancement of agreed workstreams, while overall strategy, technical direction, organisational alignment, and final decision-making will remain with the Digital Health lead.

D. Scope of Work

The consultant will collaborate closely with the Technical Unit and other relevant internal and external stakeholders to support the following:

C1. Initiative Planning and Coordination

Support operationalisation of the initiative in alignment with approved strategic direction, technical priorities, and implementation decisions.

Responsibilities include:

• Develop and maintain the overall workplan, timeline, milestone tracker, and implementation sequencing.

• Translate approved priorities and decisions into actionable workstreams and next steps.

• Support refinement of use cases, phase boundaries, and implementation assumptions for review by the Digital Health lead.

• Track deliverables, dependencies, deadlines, and action items, and help resolve operational blockers.

• Ensure timely follow-up on agreed next steps and implementation milestones

C2. Systems and Integration

Support assessment of existing workflows, documentation burdens, digital systems, and feasible technical pathways for implementing the augmentation layer.

Responsibilities include:

• Coordinate and support review of existing digital and paper-supported workflows in selected countries or programs.

• Coordinate mapping of existing digital health systems, including national platforms, documentation tools, reporting systems, and related service delivery environments.

• Support identification of where the augmentation layer could sit within existing workflows and data flows.

• Support documentation of integration requirements, interoperability considerations, data exchange pathways, and system constraints.

• Assist in identifying opportunities to work with or build on existing tools rather than introduce unnecessary duplication.

• Support the development of technical concepts, workflow diagrams, and data flow documentation.

• Prepare technical and operational options for review, with recommendations escalated for decision as needed.

C3. Stakeholder and Country Engagement

Support structured engagement with internal teams, country programs, Ministries of Health, and technical partners to validate use cases and support implementation readiness.

Responsibilities include:

• Coordinate communication with internal technical teams, country teams, and relevant partners.

• Support engagement with Ministries of Health and country stakeholders, as appropriate.

• Organise consultations, meetings, and workshops to validate workflow needs, technical fit, and implementation assumptions.

• Prepare agendas, document decisions and action points, and track follow-up actions.

• Maintain stakeholder engagement records and communication trackers.

• Support alignment between technical, programmatic, and country-facing perspectives.

• All external and country engagement should be coordinated in alignment Project HOPE’s approved engagement approach.

C4. Prototype and Pilot Implementation

Support planning and execution activities required to define, prepare, and advance the early prototypes and pilot approach.

Responsibilities include:

• Coordinate prototype design inputs, functional requirement gathering, and readiness activities.

• Support drafting and refinement of prototype specifications for documentation augmentation and case summary/escalation workflows.

• Coordinate with technical leads, consultants, vendors, and partners where applicable.

• Track pilot readiness requirements, dependencies, and operational prerequisites.

• Support planning for user engagement, workflow testing, training preparation, pilot support, and feedback collection.

• Help translate findings from discovery and design work into practical prototypes and pilot actions.

• Support translation of approved prototype direction into practical specifications, readiness steps, and pilot preparation activities.

C5. Governance

Support the initiative’s governance, issue management, and reporting processes.

Responsibilities include:

• Maintain a risk, issue, and dependency log and help surface key matters early.

• Identify bottlenecks, delays, gaps in ownership, and coordination issues.

• Support mitigation planning and escalation of issues requiring leadership attention.

• Support the preparation of governance materials, briefing notes, decision points, and implementation updates.

• Coordinate governance meetings and track approvals, feedback, and follow-up actions.

• Help ensure that assisted outputs, data handling, and implementation choices remain aligned with the initiative’s governance expectations.

• Escalate decisions requiring strategic, technical, or organisational approval to the Digital Health lead promptly.

C6. Documentation and Reporting

Ensure the initiative is supported by strong documentation, structured reporting, and follow-through across all early phases.

Responsibilities include:

• Maintain clear project documentation, trackers, summaries, and working records.

• Prepare monthly status updates and progress summaries.

• Support the development of internal briefing notes, presentations, implementation updates, and leadership materials.

• Document key assumptions, decisions, changes, and next steps.

• Maintain decision logs and ensure that key recommendations, approvals, and changes are clearly documented for leadership review.

• Support continuity across design, validation, prototype, and pilot workstreams.

E. Deliverables

The consultant will be expected to produce and maintain the following deliverables:

1. Integrated workplan, timeline, and milestone tracker

2. Stakeholder engagement and communication tracker

3. Systems and workflow assessment summary

4. Technical and operational options analysis

5. Data flow and integration documentation

6. Governance, risk, issue, and dependency tracker

7. Prototype coordination and readiness tracker

8. Monthly status updates and progress summaries

9. Briefing notes, slide inputs, meeting notes, and follow-up summaries

10. Inputs to phased roadmap and costed implementation planning

F. Reporting Line and Working Relationships

The consultant will report to the Senior Digital Health & Informatics Advisor, who will maintain overall strategic direction, technical oversight, and final approval of key decisions and deliverables related to the initiative.

The consultant will work closely with:

• Project HOPE Technical Unit
• Country program teams
• Ministries of Health and country stakeholders, as relevant
• External consultants, technical partners, and vendors
• Project leadership and oversight structures

G. Required Qualifications

• Bachelor’s degree in public health, project management, health informatics, international development, business administration, or a related field

• 15+ years of professional experience, including senior-level work in health strategy, digital health governance, or health systems strengthening.
• Advanced training in business, public health, or a related field (e.g., MBA, MPH).
• Strong analytical writing skills, with experience preparing materials for senior leadership review.
• Experience in supporting digital health, information systems, digital engagement, or technology portfolio management, or related initiative.
• Significant experience in global health, including work on donor-funded initiatives.
• Ability to work independently within defined direction and timelines.

• Ability to manage multiple priorities and maintain clear documentation

• Experience coordinating multi-stakeholder and cross-functional workstreams

• Strong organisational, tracking, and follow-up skills

• Strong written and verbal communication skills

H. Preferred Qualifications

• Experience supporting digital health implementation in low-resource or multi-country settings

• Familiarity with interoperability, workflow design, digital service implementation, or health information exchange

• Experience working with Ministries of Health, donors, implementing partners, or national digital health programs

• Experience supporting early-stage digital initiatives, prototype planning, or pilot design

• Familiarity with data use, reporting workflows, and operational pain points affecting frontline staff and M&E teams

I. Performance Expectations

Successful performance will be measured by:

• Timely and practical advancement of agreed workstreams
• Strong coordination and follow-through across internal and external stakeholders
• Clear and well-maintained documentation, trackers, and reporting
• Early identification and escalation of risks, bottlenecks, and dependencies
• Practical support to initiative design, prototype preparation, and pilot readiness
• Effective support to the Digital Health lead in translating strategy into executable workstreams, decisions, and implementation follow-through

J. Payment Structure and Milestones

Payment may be structured as monthly fixed-fee invoicing or tied to agreed deliverables and milestones.

• Inception and setup completed

• Workplan and trackers established

• Systems/workflow assessment completed

• Prototype preparation and readiness support completed

• Monthly reporting and governance support maintained

• Pilot preparation milestones completed

K. Location

Remote, with availability to work across multiple time zones. Travel may be required depending on the phase of work and country engagement needs.

Notice to applicants: Project HOPE does not conduct direct solicitation/recruitment via email. Project HOPE never asks job applicants for payment or financial information at any stage of the recruitment process. Project HOPE will never send you a third-party check and ask you to cash it. If you have been recruited via email, please contact Compliance@projecthope.org

Due to the substantial number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be considered. No phone calls please.

However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.

Thank you very much for your interest in Project HOPE!