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Consultant - MDM
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The ideal candidate will have demonstrated ownership of multiple end-to-end MDM initiatives and can shape business processes, governance models, and enterprise-wide data quality practices.
Key Responsibilities:
- Own and drive large-scale Reltio MDM initiatives end-to-end, ensuring strong business alignment, measurable outcomes, and successful adoption across global affiliates.
- Lead business-facing streams including MDM governance, data quality, business rule definition, enrichment workflows, and adoption strategies.
- Act as the primary interface for senior business stakeholders and global affiliates. Translate complex commercial requirements into scalable MDM data models and solution designs.
- Create detailed documentation including process flows, RACI, governance roles, rule definitions, exceptions handling, and integration points.
- Drive cross-functional review and sign-off for new and revised business processes, ensuring alignment across affiliates, business teams, and technical teams.
- Collaborate seamlessly with cross-functional teams across geographies to drive consistent communication, task alignment, and delivery quality.
- Support and enable effective communication across global teams, ensuring alignment between affiliates, business users, and technical teams.
- Demonstrate continuous learning and a drive for innovation by adopting emerging technologies, enhancing solution design, and encouraging the same within the team.
- Make timely and effective decisions on solution approaches, technical problem-solving, and implementation planning by maintaining a clear view of project goals.
Required Qualifications and Skills
- Education: Bachelor’s or master’s degree in business administration, Information Management, Computer Science, or related fields.
- Experience: 6-8 years of overall experience with at least 3 years in MDM or data management roles, preferably with exposure to Reltio MDM.
- Strong understanding of MDM concepts, business rules, and governance frameworks; ability to interpret how these apply across data domains (e.g., HCP, HCO, Product, Affiliate).
- Excellent business documentation skills process maps, BRDs, user stories, data governance policies, operating models, and workflow diagrams.
- Proven ability to work across multiple global stakeholders, coordinate with affiliates, and ensure data alignment and adoption.
- Familiarity with Agile or iterative delivery methodologies and comfort working in cross-functional teams.
- Exposure to cloud platforms (AWS/Azure) or data integration concepts is a plus (not mandatory).
- Self-motivated, structured, and proactive with a strong sense of accountability and ownership.
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