Consumer Postpaid & Roaming Director

About Us:

Red Bull MOBILE Saudi is revolutionizing the telecom industry with energy, innovation, and a bold youth-driven approach. We're building a digital-first brand that breaks the mold—and we’re looking for sharp, strategic leaders to join the movement.

This role is your chance to shape the postpaid and roaming experience for a new generation of mobile users, driving both growth and brand love.

Job Summary:

As the Consumer Postpaid & Roaming Director , you’ll own the full strategy and execution of Red Bull MOBILE’s postpaid offerings and roaming business. You’ll create bold, user-friendly, and competitive products, while collaborating cross-functionally to deliver high-impact campaigns and seamless customer journeys.

This is a high-impact role with visibility across the organization, ideal for someone with deep telecom experience and a passion for digital-first customer experience .

Key Responsibilities:

Strategy & Portfolio Leadership

• Define and lead the postpaid product strategy, pricing models, and device subsidy programs.
• Craft smart and agile roaming propositions to enhance customer experience and boost usage.
• Analyze market trends and customer behavior to ensure constant innovation and relevance.

Product Launch & Lifecycle Management

• Develop end-to-end product documentation including business cases, briefs, and training content.
• Drive the dunning cycle and retention programs for postpaid customers.
• Ensure timely delivery of all launches, campaigns, and device offers in sync with commercial goals.

Roaming & Partnerships

• Lead the onboarding and commercial management of international roaming partners.
• Plan and launch regional roaming bundles and offers tailored to Red Bull MOBILE’s active users.
• Coordinate cross-functionally to ensure compliance, delivery, and reporting.

Business Intelligence & Optimization

• Own segment performance tracking, with regular business reviews supported by data and research.
• Recommend adjustments to pricing, allowances, and service experiences based on analytics and KPIs.
• Drive a digital-first mindset in postpaid and roaming customer journeys.

Qualifications:

• Bachelor’s degree in Marketing, Business, or related field .
• 8–10 years in telecom marketing or postpaid/roaming management.
• Strong business case and strategy development skills.
• Cross-functional leadership and project management experience.
• Data-driven with excellent Excel, presentation, and stakeholder communication skills.
• Bilingual (Arabic & English) preferred.

Why Join Red Bull MOBILE Saudi?

We move fast, think bold, and lead with purpose. If you’re ready to bring high energy to a high-impact role, join a brand that’s always one step ahead.

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