Content Developer

As a Content Developer, you will be responsible for creating, editing, and maintaining high-quality digital content. Beyond content development, you will play a vital role in managing and maintaining the technical infrastructure that delivers this content, including monitoring website and server functionality to ensure seamless access and performance.

You will support trainees by guiding their development and helping them build core content and technical skills. In addition, you will assist users by responding to technical queries and resolving issues related to content access, functionality, or system performance.

Your content must be aligned with the brand guidelines of each client and tailored to meet the needs of diverse audiences, ensuring clarity, consistency, and engagement across all platforms. Efficient and timely delivery is essential, with a focus on maintaining high quality and adhering to project timelines and resource constraints. This role may require you to learn and implement new tools, platforms, or content strategies to meet the evolving needs of customers and businesses. A proactive approach to system updates and process improvements is expected. Collaboration is key to success in this role. You will partner closely with your team, cross-functional departments, and end users to create impactful and innovative content experiences. Strong communication, technical problem-solving, and interpersonal skills are vital to uphold creative quality and ensure reliable system performance.

Principal Responsibilities

eLearning Development

Perform the following tasks as per project plan:

• Create or update Moodle Site
• Design or update delegate certificate
• Design any communications for delegates and clients
• Update learners onto Moodle
• Obtain source material from the technical team
• Break content down into eLearning friendly structure
• Build allocated Module in Articulate 360
• Build exercise and clickable activities
• Improve image quality with photoshop or animate to make images user friendly
• Create video scripts
• Upload videos to module as required
• Update SCROM package and create Assessment
• Release completed module to Moodle
• Perform internal testing of modules created by other team members
• Attend Digital Hive Project team meetings
• Provide update on progress against project plans
• Attend all staff meeting led by Director (ad hoc as required)

Knowledge, Skills And Experience Required

• Proactive and self directed
• Strong interpersonal skills
• Client focused mindset
• Adaptable and flexible
• Detail orientated
• Experienced in using and guiding others in tools such as MS Power Platform, Learning Management Systems (LMSs), Articulate Storyline, Create Studio, Rise 360, and technologies including PHP, JavaScript, HTML, CSS, Perl, Ruby on Rails, CGI, XML, and XSLT.
• Skilled in managing and delivering multiple tasks and complex projects on time, to specification, and within scope.
• Strong planning and analytical abilities
• Strong verbal and written communication skills