Content + Social Media + Community Intern

About Watch & Sea Beauty

Watch & Sea Beauty is a fast-growing haircare brand available at CVS and H-E-B, built around helping women achieve their best hair. We’re a small but mighty team moving fast — and we’re looking for interns who are ready to do real work, not just shadow.

About the Role

As our Content & Community Intern, you’ll be the daily heartbeat of our brand’s social presence. You’ll own posting, scheduling, and community engagement across Instagram, TikTok, Facebook, Pinterest, and YouTube — while also being the first voice our customers hear in the DMs. This role is perfect for someone who lives on social media, understands what makes content feel good, and genuinely enjoys connecting with people online.

What You’ll Do

• Schedule and post brand content across all social platforms
• Manage daily IG Stories (8–12 per day) and maintain the content calendar
• Repurpose creator content across platforms (TikTok → Reels → YouTube Shorts)
• Respond to daily DMs on brand Instagram and TikTok
• Triage the customer service inbox and escalate complex issues as needed
• Discover and repost user-generated content across brand channels
• Collect customer testimonials and transformation stories
• Engage in post comments to drive community interaction
• Manage product review responses on Amazon, Shopify, and Google
• Coordinate VIP customer outreach (top buyers, brand advocates)
• Track weekly engagement metrics and flag sentiment patterns to leadership
• Coordinate with the graphics team on visual assets

You’re a Great Fit If You…

• Are studying Marketing, Communications, Digital Media, Journalism, Hospitality, or Psychology
• Are active on TikTok and Instagram and understand native content formats
• Have strong written communication skills — warm, on-brand, and clear
• Are organized, responsive, and can manage multiple platforms at once
• Have a genuine interest in beauty, haircare, or lifestyle brands

Bonus Points

• Experience with any social media scheduling tool
• Familiar with Canva or basic graphic editing
• Previous brand social media or customer service experience

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: Hybrid remote in Orlando, FL 32810