Content & Social Media Manager

Description:

At Duprey Hospitality, we take pride in curating exceptional experiences and managing properties with a commitment to excellence. Headquartered in the heart of Concord, New Hampshire, we are a hospitality company dedicated to elevating the standards of service and creating thriving environments for our guest and team members. With the addition of Arts Alley and DoubleTree by Hilton featuring the first of its kind restaurant Haley & Bear we are growing!

We are in search of a Content & Social Media manager to help promote our amazing properties. Please review our opening and if you feel this is a fit for you please submit a resume and have your portfolio ready incase your are brought in for an interview.

Job Summary:

The Content & Social Media Manager will be responsible for handling social media, content creation, and SEO-driven storytelling for our event venues, restaurants, bars and hotel properties. They should be comfortable creating photos, video, and written content, managing multiple accounts, and jumping in at events when needed.

Essential Duties and Responsibilities

• Build and manage monthly content calendars across all brands.
• Create content (photo, video, reels, graphics, social posts, email copy, web copy).
• Edit reels and videos.
• Manage Duprey Hospitality’s Instagram, Facebook, TikTok, and any newer platforms that may be added.
• Stay on top of trends, platform updates, and best practices.
• Write SEO-friendly content and update our websites regularly.
• Capture content at events, dinners, classes, and other property happenings.
• Work with partners, influencers, and internal teams on campaigns and promotions.
• Answer messages/comments and maintain our brand voice across platforms.
• Track and report on engagement, reach, and performance.
• Collaborate with the sales team to promote events.
• Ability to work well with a diverse group of people.

Additional Duties

• Complete projects and attend events as determined by the Regional Director of Sales.
• Assist with event execution when needed.
• Actively seek out other tasks when current work is complete.
• Participate in ongoing education and training.
• Other duties as assigned.

Requirements:

Essential Behavior Requirements

• Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer's wants and needs.
• Communication: Be able to communicate and organize creative content in a strategic manner that aligns with sales objectives.
• Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; team player with collaboration skills.
• Self Motivated: Comfortable juggling multiple projects and meeting deadlines.

Minimum Qualifications

- Education or Experience- Bachelor’s degree in marketing or related field; Experience in social/content roles (3–5 years preferred, hospitality a plus).

• Language Skills- Must have developed language skills to the point to be able to: read, analyze, and interpret general business documents. Write strategic plans and publish content using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Actively participates in discussions. Ability to effectively present information and respond to questions from management, clients, customers and the general public.

- Social media Skills- Must have a strong understanding of social media platforms (e.g., Instagram, TikTok, LinkedIn, Facebook, YouTube, X, blogs, email, company Wix site). Ability to use social media platforms tools to create and publish content in an effective way. Be able to analyze data and report out on engagement and traffic to Duprey Hospitality’s sites.

• Creativity Skills – Be a Creative thinker with a good eye for brand and storytelling. Ability to shoot and edit photo and video content. Experience with content creation tools (Canva, Adobe etc.) Have strong understanding of SEO.

- Reasoning Ability- Must have developed reasoning skills to be able to: positively identify problems, collect data, establish facts, draw valid conclusions and provide a viable solution. Thoroughly understand principles of service and/or product being sold.

• Valid Driver’s License – Must be able to travel to and from function sites. Must have a valid NH driver’s license and a favorable driving record to operate company vehicle.

Physical Requirements

• Ability to pass pre-employment drug test, background check and driver record check
• Requires sitting, walking, and standing to a significant degree, reaching, handling, talking, hearing and seeing
• Frequently requires evening/weekend hours and will require 50-55+ hours/week
• Lifting up to 25 lbs. maximum with infrequent lifting and/or carrying or transporting of objects weighing up to 10 lbs.
• Minimal local travel is required for off-site events
• Outside environmental conditions such as wind, rain, cold, snow, extreme heat, etc.
• Inside environmental conditions protected from weather conditions. Exposure to extremes of exterior temperature changes and noise:
• Temperature Changes: Variations in temperature, which are sufficiently high or low to cause marked bodily discomfort including exterior cold, heat, humid and wet conditions
• Noise: Sufficient noise such as music, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing if endured day after day