Content Specialist

Overview

Lead, manage, plan, produce, implement, and analyze internal and external communications strategies and tactics for projects, programs, products, and services across multiple audiences and market segments using a variety of channels. Functional areas include technical writing, public relations, and corporate communications.

Key Responsibilities

• Develop and execute internal and external communications strategies aligned with business objectives.
• Manage relationships with internal and external stakeholders, including vendors, agencies, and channel partners.
• Interpret complex issues and present them clearly and effectively, adapting style, tone, and messaging for different audiences and channels.
• Maintain a pipeline of potential case studies and references by building strong relationships with project executives and consulting teams, identifying new topics based on company and industry trends.
• Build and maintain strong relationships with strategic external partners to maximize reach and influence, including analysts and consultancies.
• License and collaborate on third-party content such as white papers and research reports.
• Identify cross-team impacts and communicate needs and dependencies to peers and leadership.
• Own and manage the enterprise content portfolio, including print and digital content for internal employees and external customers and stakeholders.
• Maintain a global, macro-level view of all content related to the corporate brand and Business Unit brands.
• Research, write, and edit content for online and offline marketing deliverables, including: Requests for Proposals (RFPs), Technical documentation, Product and customer brochures, Customer and employee testimonials, White papers and case studies, Advertising materials, Presentations, Video and animation scripts, Email campaigns, Executive speeches, Major internal company announcements, Partner with Line of Business leaders to understand industry insights and customer needs and provide strategic written communications in support of their goals.

Job Specifications / Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience.
• 2+ years of experience in communications roles, producing content across multiple mediums and tailoring messaging to targeted audiences.
• Portfolio demonstrating completed projects and writing samples.
• Demonstrated ability to develop creative ideas, research initiatives, and recommend community involvement proposals.
• Strong project management, analytical, and problem-solving skills.
• Excellent verbal communication skills, with the ability to present clearly and concisely in group settings.
• Exceptional writing, editing, presentation, organizational, and planning skills.
• Ability to write clear, complete documentation and reports for both technical and non-technical audiences.
• Proven ability to manage multiple tasks and priorities, ensuring timely and accurate delivery.
• Proficiency in word processing, spreadsheet, flowchart, and desktop publishing applications.
• Experience with project management tools and Content Management Systems (CMS).
• Excellent interpersonal skills with the ability to collaborate effectively across all levels of the organization.
• Ability to exercise discretion and independent judgment in the performance of job duties.

Preferred Qualifications

• Graphic design experience is a plus.

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Work Location: Remote