Contract to Hire - Operations & AR/AP - Remote Worker

Remote Bookkeeping & Operations Assistant
Tech-Focused MSP | Flexible Remote Role | Growth Opportunity

We’re a San Diego-based Managed Service Provider (MSP) looking for a reliable, detail-oriented remote assistant with strong English communication skills and a proactive attitude. This is a unique hybrid role that blends financial coordination with operations support — ideal for someone who thrives on wearing multiple hats, loves learning, and wants to grow in a tech-forward environment.

Do Not Apply If:

- You are not willing to perform $150 training and onboarding course. This involves thorough reading comprehension & testing of frequent & thorough communication.

- Disclaimer: $150 is not received until Phase 3.1 of onboarding is thoroughly completed

- Your reading comprehensions is not ideal for a company that thrives in resources that read and update Standard Operating Procedures

- You cannot balance and push multiple (approximately 12) tickets on a daily basis.

What You’ll Do

You’ll support our operations team through our Professional Services Automation (PSA) platform, helping to ensure we’re coding transactions correctly, getting paid on time, and paying our resources accurately. Your responsibilities will include:

• Assisting with accounts receivable and payable tasks
• Tracking and confirming payments, both inbound and outbound
• Following established Standard Operating Procedures (SOPs) and documenting your work clearly
• Communicating updates via email and our ticketing system
• Occasional outreach via phone or Microsoft Teams to resolve A/R questions with clients

We’re happy to train the right candidate — what's most important is your confidence in learning new tools, taking ownership of your responsibilities, and working with accuracy and consistency.

What We’re Looking For

Must-Haves:

• Strong English reading and writing skills
• Excellent attention to detail and organizational skills
• Confidence in learning new processes and platforms (we will train you)
• A reliable, fairly new laptop and stable internet
• Familiarity with Windows and remote desktop environments
• A sense of responsibility for keeping payments on track and records accurate

Nice-to-Haves:

• Any prior experience in A/R, A/P, or transaction coding
• Exposure to PSA tools (e.g., ConnectWise, Autotask)
• Background in small business operations or tech support
• A mindset for troubleshooting and continuous improvement

About Us

We’re a growing MSP serving a diverse range of clients across Southern California — from biotech and medical to real estate and creative agencies. We aim to provide the high-level service of a larger firm while maintaining the agility and personal touch of a small team.

By joining us, you’ll have the opportunity to:

• Learn in-demand skills in tech and operations
• Grow with a collaborative, supportive team
• Work remotely and flexibly
• Be part of a culture that values initiative, learning, and excellence

Pay: $15.00 - $25.00 per hour

Work Location: Remote