The Contracts and Claims Management Manager is responsible for overseeing and managing the company’s contracts and claims processes. This role ensures that all contractual obligations are met, disputes and claims are resolved in a timely manner, and that all activities comply with legal and regulatory requirements. The ideal candidate will possess strong negotiation, communication, and legal skills to effectively manage risk and protect the organization’s interests.
Experience: BE / BTech (Civil) with minimum 10+ years of experience in Roadways / Railways preferably EPC / Contracts exposure.
Key Responsibilities:
Contracts Management:
- Review, draft, and negotiate contracts, including but not limited to supplier agreements, service contracts, and client agreements
- Ensure contracts are in compliance with company policies, laws, and regulations
- Track and monitor contract performance, deadlines, and deliverables
- Provide advice and guidance to internal stakeholders regarding contract terms, obligations, and risks
- Develop and maintain a centralized contract repository and tracking system
Claims Management:
- Manage the claims process for the organization, including assessing, investigating, and responding to claims
- Work closely with legal teams, insurers, and external parties to resolve claims in a timely manner
- Analyse and report on claims trends, providing recommendations for risk mitigation
- Ensure that all claims are properly documented, and legal procedures are followed
Risk Mitigation & Compliance:
- Identify potential risks in contracts and claims and implement strategies for risk reduction
- Advise management on potential legal and financial implications related to contract terms and claims
- Monitor legal and regulatory changes that may impact contracts and claims management practices
- Ensure all contracts and claims are handled in accordance with company policies and applicable laws
Leadership:
- Supervise and mentor a team of contract administrators, claims specialists, and other support staff
- Provide training and development to team members to enhance their knowledge of contract management and claims resolution processes
- Foster collaboration across departments to streamline contract and claims processes
Reporting and Documentation:
- Prepare regular reports for senior management on the status of contracts, claims, and any ongoing disputes or legal matters
- Maintain accurate records of contract negotiations, claims resolutions, and any related correspondence
- Ensure all contract and claims documentation is stored securely and in compliance with data protection regulations
Stakeholder Communication:
- Liaise with external partners, including suppliers, contractors, and legal advisors, to resolve issues and ensure that contractual obligations are met
- Serve as a point of contact for internal stakeholders regarding contract terms and claims matters
- Communicate effectively with senior management regarding potential risks, claims status, and resolutions
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Dynamic and supportive work environment
- Training and certification opportunities
Job Type: Full-time
Pay: ₹50,000.00 - ₹150,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Education:
Experience:
- EPC: 10 years (Required)
- Roadways/Railways: 5 years (Required)
- Contracts & Claims: 10 years (Required)
Work Location: In person