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Controller / Operations Manager

Small Manufacturing Company Controller / Operations Manager (South New Jersey)

Philly Case and Arrow Crating & Packaging are growing, dynamic custom packaging companies that manufacture custom shipping cases, custom wooden crates, custom pallets and fabricate foam packaging for companies across many industries and all around the country.

Both companies have been operating for decades and the current ownership purchased Philly Case in 2019 and Arrow Crating and Packaging in 2025. As part of the acquisition of Arrow in 2025, both companies were merged into one.

We are seeking a hands-on Controller / Operations Manager to help build, implement, standardize and manage the back-office operations of a growing manufacturing business ($8-10mm in revenue). This role will own accounting, HR administration, and process development, with the goal of creating a scalable, efficient system that supports future acquisitions. This is not a corporate controller role – this is a builder role.

Key Responsibilities

Accounting & Financial Management (Odoo and Quickbooks currently used)

  • Own general ledger and monthly close process
  • Produce accurate monthly financial statements (P&L, balance sheet, cash flow)
  • Manage AR, AP, and cash flow
  • Maintain and improve chart of accounts

Process Design & Standardization

  • Improvement, build and document SOPs for: Invoicing, Bill pay, Payroll & HR admin
  • Eliminate duplicate or legacy processes from pre-merger companies
  • Help create, implement and manage single way of operating the office function

System Ownership

  • Lead accounting system consolidation
  • Maintain data integrity (customers, vendors and SKUs)
  • Improve reporting and dashboards
  • Identify ways to automate process

Team Management

  • Manage administrative staff
  • Assign and monitor daily/weekly tasks
  • Train team on new processes and systems
  • Hold team accountable to deadlines and accuracy

Cash Flow & Reporting

  • Weekly cash reporting
  • AR aging and collections oversight
  • Provide actionable financial insights to owners
  • Support budgeting and forecasting

HR & Administrative Oversight

  • Oversee payroll process
  • Manage employee benefit administration
  • Maintain employee records and compliance basics
  • Coordinate with outside providers as needed

What Success Looks Like (6-12 months):

  • One unified accounting system fully implemented
  • Clean, consistent financial reporting delivered monthly
  • Clearly documented processes for all back-office functions
  • Admin team operating independently within structured workflows
  • Owners no longer involved in the day-to-day accounting operations

Ideal Candidate Profile

Experience

  • 3-10 years in accounting / operations (small to mid-sized business)
  • Experience with systems implementations or migrations
  • Manufacturing or inventory experience is a strong plus

Skills

  • Strong grasp of accounting fundamentals
  • Process-oriented mindset (can build / improve process structure)
  • Comfortable managing people and holding accountability
  • Tech-capable (ERP/accounting systems, AI tools, Excel, reporting tools)

Traits

  • Builder, not maintainer
  • Desire to grow with the company and be compensated based on contribution
  • Takes ownership naturally
  • Pragmatic problem solver
  • Can operate without heavy oversight

Pay: $67,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Work Location: In person

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