Coordination Officer | Banking Operations & Client Support

We’re Hiring | Customer Service Coordination Officer | Banking Operations & Client Support

We are looking for a Customer Service Coordination Officer to manage daily operational coordination with banks, clients, and internal teams.

The candidate will play a key role in ensuring smooth communication and timely resolution of installation, removal, and complaint-related matters through calls and emails.

Key Responsibilities

• Coordinate with banks regarding installations, removals, and complaints
• Manage daily operational activities and follow-ups
• Handle client and bank queries via calls and emails
• Coordinate with internal teams for timely issue resolution
• Maintain accurate records and case updates
• Ensure smooth workflow between clients, banks, and operations

Requirements

• Minimum 14 years of education in any discipline
• Strong English written, email drafting and professional communication skills
• Good coordination and follow-up abilities
• Proficiency in MS Office (Excel & Outlook)
• Ability to manage daily operational workload efficiently
• Experience in tracking industry will be preferred

Job Details

• Location: Muhammad Ali Housing Society, Karachi
• Salary: PKR 40,000 – 50,000 (as per profile & experience)

Apply Now

Send your CV to: hr@trasur.com.pk

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person