Coordinator - Development

Purpose:

Essential Functions:·

• Support fundraising initiatives, including campaigns, donor communications, renewals, and stewardship efforts

• • Serve as a strategic partner to the Development team, supporting day-to-day priorities and long-term initiatives
• Maintain and manage donor and patron records in Tessitura, ensuring accuracy, consistency, and data integrity
• Serve as the primary Tessitura administrator for the Development Department, including system updates, data imports/exports, and database cleanup projects
• Oversee the timely and accurate processing and acknowledgment of all financial, cash, in-kind, and trade gifts, pledges, and invoices, ensuring compliance with IRS regulations and nonprofit best practices
• Generate gift acknowledgements and tax letters in a timely manner
• Coordinate regular reconciliation of contributions with Finance and maintain accurate reporting
• Develop, generate, and distribute standard and custom reports, including weekly and monthly gift and statistical reports for Development staff and leadership
• Support list building, campaign tracking, and prospect research
• Serve as the primary liaison to the Ticket Office for donor, sponsor, and VIP ticketing needs, including managing ticket inventory, donor benefits, and resolving ticketing concerns
• Manage distribution and tracking of donor benefits
• Assist in planning and staffing donor and sponsor events, including receptions, RSVPs, and related communications (evenings and weekends as needed)
• Prepare, update, and proof donor-facing materials, including program books, donor listings, acknowledgement letters, solicitations, marketing content, and website materials to ensure accuracy
• Provide proposal and grant support by gathering materials, creating templates, and maintaining timelines
• Support daily administrative operations of the Development Department, including scheduling, calendar management, meeting coordination, and materials preparation
• Maintain department planning documents and coordinate calendars across departments
• Oversee department mailings, including coordination with vendors (mail house, printer, volunteers, post office)
• Other duties as assigned

Education & Experience:

• Bachelor’s degree preferred
• 3–5 years of experience in development operations, database management, nonprofit fundraising, or administrative coordination. Strong experience working within Tessitura or a comparable CRM system is important, along with advanced proficiency in Excel and other reporting tools. This role requires excellent proofreading skills, a high level of attention to detail and a strong commitment to maintaining data integrity, as well as the ability to manage sensitive and confidential information with discretion.
• The ideal candidate is a highly organized, detail-oriented professional with strong technical, analytical, and communication skills who thrives in a collaborative environment and is passionate about supporting donors and patrons of the performing arts. They bring a positive, professional approach to their work, demonstrate sound judgment when supporting senior leadership, and are able to manage multiple priorities effectively. They are also comfortable working with a variety of personalities, building strong relationships, and navigating different working styles with professionalism and ease.