Coordinator Sales and Marketing for Sheet Metal Industry

DEPARTMENT

SALES AND BUSINESS DEVELOPMENT

DESIGNATION

CO-ORDINATOR SALES AND MARKETING

ROLE DEFINITION

Responsible for Co-ordinating Sales and Marketing Dept and Customer coordination

REPORTING To

DIRECTOR-SALES & BUSINESS DEVELOPMENT

RESPONSIBILITIES

Sales Support & Administration:

• Manage sales schedules, files documents, and communicates important information to sales representatives.

• Prepare and follow up on sales quotations and proposals for clients.

• Maintain inventory of sales and marketing materials.

Client Communication & Coordination:

• Arrange meetings with prospective clients and acts as a liaison between the sales team and customers.

• Address client complaints and queries, ensuring customer satisfaction.

Order Processing & Operations:

• Collaborates with the production team to ensure product criteria are met.

• Work with other departments to ensure smooth order processing, timely deliveries, and resolve any issues.

Record Keeping & Reporting:

• Maintain accurate records of sales activities and customer interactions.

• Analyze sales data to identify trends and opportunities for improvement.

Travel & Event Coordination:

• Make travel arrangements for sales representatives attending conferences and trade shows.

KEY RESULT AREAS

1. Sales Process Support:

· Outcome: A streamlined and efficient sales process.

· Activities: Assisting with the sales process, coordinating meetings, and ensuring adherence to standard operating procedures.

2. Lead Management & Qualification:

· Outcome: A robust pipeline of qualified leads.

· Activities: Gathering and input lead information, supporting the qualification process, and ensuring timely follow-up.

3. Sales Reporting & Analysis:

· Outcome: Accurate, timely, and actionable sales reports.

· Activities: Creating and maintaining sales reports, analyzing data, and providing insights to the sales team.

4. Administrative Excellence:

· Outcome: Seamless administrative operations supporting the sales team.

· Activities: Managing sales databases, coordinating logistics, handling client communications, and maintaining accurate customer records.

5. Team & Customer Support:

· Outcome: A motivated and well-supported sales team and improved customer satisfaction.

· Activities: Providing administrative support to the sales team, assisting with onboarding, and helping to maintain client relationships.

EDUCATIONAL QUALIFICATION

BE / B.TECH – with Engineering Background (preferably Mechanical/Automobile) with min 2 years experience in sales and marketing

Diploma (Preferably Mechanical/Automobile) with Min 5 years experience

EXPECTED COMPETENCIES

Behavioral

· Planning and organizing

· Attention to detail

· Oral and written communication skills

· Interpersonal relationship

Functional

· Proficiency in ERP and Sales Analytics Tools

.MS –office

· Experience in Customer and Internal coordination

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Ondipudur, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person