Copy of Courier

Our ideal Courier is a proven team player with a can-do attitude. The employee in this position should adhere to a daily delivery schedule between the main location and satellite locations. This position will require delivery of lab specimens, medical records, x-rays, surgical equipment and/or mail.

Essential Duties and Responsibilities:

• Adhere to a timed and STAT delivery schedule and determine priority of STAT calls
• Maintain a log of STAT delivery and pick-up times
• Work closely with customers to meet their needs
• Maintain the cleanliness of the vehicle daily
• Perform a complete vehicle inspection report prior to every shift; reports are submitted to the manager daily
• Adhere to disaster recovery plan for continued business operations
• Adhere to HIPAA regulations in accordance with Federal Law
• Adhere to Standard Operating Procedures for site
• Adhere to the Standards of Excellence
• Perform miscellaneous duties as assigned by the Account Manager and/or Mail Operations Supervisor

Other Duties

• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Multi-tasking abilities in dealing with several projects at one time
• Attention to detail
• Ability to function with a high level of patience, tact and diplomacy in handling any complaints/situations
• Excellence verbal and written communication skills
• Excellent organizational skills
• Strong initiative required; ability to work independently with minimal direct supervision.

Qualifications:

• High School Diploma or equivalent
• Valid Driver’s License and good driving record are required
• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
• Excellent customer service skills
• Good communication skills both verbal and written

Physical Demands

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
• The ability to exert maximum muscle force to lift, push, pull, or carry objects.
• The ability to lift approximately 50 lbs. on a regular basis

OMG, LLC reserves the right to revise and alter this job description as needed.

OMG, LLC is an Equal Opportunity Employer.