Core Solutions Engineer

Core Solutions Engineer

Location: Remote

Position Summary:

The Core Solutions Engineer will develop and implement innovative software solutions for clients, leveraging a wide array of products sold by InSource, with a primary focus on AVEVA technologies. This role includes planning, installation, configuration, and troubleshooting of AVEVA/PI products, as well as developing and maintaining custom client applications. Typical solutions may include data acquisition, reporting systems, manufacturing execution systems (e.g., Downtime, OEE, Quality), energy systems, and plant floor automation connectivity. Key responsibilities include solution architecture, software design and development, technical consulting, and documentation.

This position offers the opportunity to work on diverse technical challenges, helping clients optimize processes and enhance operations through tailored software solutions. If you are passionate about technology and enjoy developing cutting-edge solutions in collaboration with clients and cross-functional teams, we invite you to apply.

Key Responsibilities:

• Technical Services and Solution Deployment

o Work independently and collaboratively within project teams to deliver technical services to clients.

o Conduct technical discoveries and user requirements definition.

o Install, configure, troubleshoot, and deploy software solutions.

o Develop technical documentation for deployed solutions.

• Solution Development and Implementation

o Design, configure, and customize product applications to meet project specifications.

o Convert requirements, design, and technical specifications into functional applications.

o Support and maintain deployed applications and systems.

• Client Engagement and Consulting

o Serve as a technical team member during client requirements analysis meetings, collecting business and technical information.

o Provide technical input for exploring process improvements supported by technical solutions.

o Build strong client relationships, developing a trusted advisor status.

• Advanced Technical Services (as experience increases)

o Provide technical pre-sales support services.

o Develop visualization, web, and reporting solutions.

o Troubleshoot and optimize advanced products and system configurations.

Qualifications:

• Education

o Bachelor’s degree in Computer Science, Engineering, or equivalent experience with demonstrable skills.

• Experience/Skills

o Minimum of 5 years of experience with industrial SCADA software, particularly AVEVA/Wonderware and OSI software (e.g., PI Platform and System Platform, App Server, Historian, Edge, InTouch, OMI).

o Hands-on experience installing, configuring, and troubleshooting Windows Server and Client environments.

o Proficiency in converting requirements, design, and technical specification documents into functional applications.

• Preferred Skills

o Exposure to AVEVA/Wonderware, OSI software, PlanetTogether, Hexagon j5 advanced products

o Experience with relational databases (e.g., SQL Server) and industrial communication protocols such as OPC and MQTT.

o Familiarity with designing and troubleshooting complex systems.

• Traits and Attributes

o Strong interpersonal and communication skills.

o Analytical and troubleshooting expertise with a systems-thinking approach.

o High attention to detail and excellent organizational skills.

o Self-starter with a desire for continuous learning and professional growth.

o Proven ability to proactively plan and resolve issues.

o Willingness to travel (~50% overnight) and thrive in remote team settings.

Work conditions:

General office or home office environment and customer manufacturing site visits. May require standing, walking, climbing stairs, light lifting, sitting, etc. Some elevated noise levels exposure.