Find The RightJob.
Cornerstone Equipment- Lead Shop Service Technician
- Partner with the Operations Manager to lead daily service operations by training, empowering, and directing technicians while maintaining organized workflows, schedules, work orders, timesheets, PM tracking, and parts requisition
- Lead the Service Team with a focus on professionalism, positivity, and profitability, setting the standard for customer service and operational excellence.
- Support revenue and profitability goals by improving workflow, assisting with estimates and approvals, managing job logistics, and maintaining technician billing efficiency above 90%.
- Direct and support technicians in performing PMs, condition reports, on-site repairs, and identifying additional billable repair opportunities on customer equipment.
- Provide technical and diagnostic guidance using hands-on experience, manufacturer resources, and industry experts to ensure timely, accurate repairs.
- Oversee shop operations, including opening/closing procedures, checklists, cleanliness, tool organization, and safety standards.
- Assist with building and developing a strong service team through hiring support, performance evaluations, KPI tracking, and ongoing technical training.
- Maintain professional growth through continued education, training, and industry seminars.
- Assists team members with any necessary and essential task to ensure fully functional organization.
- Provide excellent customer service, with a highly positive and friendly approach.
- Carry out all company Core Values and generally be available and ready to assist with any other appropriate job task.
- Other duties as assigned.
All technicians/mechanics will be evaluated by billable hours, repairs proficiency, customer service level and PM completion rates. Measurables are not limited to these categories. Potential employees will be required to pass a drug test before being hired and are subject to random drug testing throughout their employment.
Technician requirements include but are not limited to:
- High school diploma with at least two years of additional schooling/training in field.
- At least two years of experience equipment service/repair or at least two years of equivalent applicable training.
- Their own tools (We will provide specialty tools, etc.).
- A valid driver's license.
- A cell phone.
- Good communication and written skills.
- A positive attitude and good teammate.
- Desire to acquire knowledge of the field every day in order to be better every day.
- Able to work 40 hours/ week, Monday-Friday: any time from 7:00am-6:00pm
Cornerstone Equipment continues to expand and we're looking for a Lead Shop Service Technician at our Frankfort location!
We are a family-owned and operated equipment sales and service company based out of Dry Ridge, KY with locations in Frankfort, KY and Franklin Furnace, OH. We're a group of Blue-Collar Professionals on a mission to help other Blue-Collar Pros with their compact construction and agricultural endeavors. For the past three years, we’ve been recognized as one of the “Best Places to Work in KY,” and we’re committed to maintaining a workplace where people love what they do.
As the #1 Selling Multi-Store dealer for Bad Boy Tractors (2025) and #1 Selling New Holland Construction Dealer in the US (2025), Cornerstone Equipment offers an exciting opportunity for parts professionals who are passionate about helping customers find the perfect solutions for their needs.
We pride ourselves as being Blue Collar Professionals and are seeking individuals who bring energy, integrity, and a strong customer-first mindset. If you’re driven, personable, and ready to build lasting relationships while representing some of the best equipment in the industry, we want to hear from you!
Similar jobs
No similar jobs found
© 2026 Qureos. All rights reserved.