Corporate Ambassador Arabic speaker

The role is responsible for delivering an exceptional experience to all clients and visitors, while maintaining a professional, welcoming, and efficient front-facing presence. The position plays a key role in enhancing the overall client journey and ensuring smooth day-to-day interactions with all stakeholders.

Key Responsibilities

• Welcome all clients, visitors, and VIP guests in a professional and courteous manner
• Provide accurate information and ensure all visitors are well assisted
• Deliver personalized support to clients, including assisting with applications via the portal when required
• Manage the switchboard efficiently, including handling incoming calls, transferring calls, taking messages, and directing inquiries appropriately
• Coordinate courier services, including sending/receiving shipments, completing airway bills, and ensuring timely delivery
• Maintain proper records of document receipt, dispatch, and delivery
• Support administrative tasks for the Client Experience department as required

Requirements

• High School Certificate (minimum)
• Bachelor's Degree is preferred
• 2-3 years of experience in a client-facing role, preferably handling VIP clients
• Languages: Arabic (mandatory) & English (fluent)

Core Competencies

• Strong communication and interpersonal skills
• Customer-focused mindset with a proactive approach to problem-solving
• Ability to work collaboratively across teams
• High level of accountability and ownership
• Strong organizational and time management skills
• Self-motivated with a focus on continuous improvement and professional growth

If this opportunity aligns with your experience, please apply with your updated CV.