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Corporate Healthcare Partnerships Manager

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Corporate Healthcare Partnerships Manager

Corporate Office: Navi Mumbai
Travel: Mumbai / MMR & occasional international travel
Experience: 5–8 years
Employment Type: Full-time

About the Role

We are looking for a senior, high-ownership professional to lead corporate healthcare partnerships, drive high-value patient conversions, and manage premium hospital & international accounts.

This role sits at the intersection of:

  • B2B Corporate Healthcare Relationship Building
  • B2C High-End Surgery Conversion (₹3–₹5 lakh+ ticket size)
  • Insurance-driven patient workflows
  • Hospital & international partner account management

The ideal candidate understands corporate insurance ecosystems, can engage CXO-level stakeholders, and is comfortable converting relationships into predictable, high-quality surgical volumes.

Key Responsibilities1. B2B Corporate Healthcare Partnerships

  • Build and manage partnerships with corporates that already provide medical insurance / health covers
  • Engage with HR Heads, Admin Teams, Corporate Wellness Managers, Insurance & TPA stakeholders
  • Position advanced, minimally invasive procedures as preferred referral pathways
  • Plan and execute:
  • Corporate health talks
  • Screening camps
  • Priority OPD & surgery access programs
  • Convert corporate relationships into measurable, recurring patient inflow

2. B2C High-End Patient Conversion

  • Drive conversion from OPD → Surgery for planned, elective, premium procedures
  • Confidently handle ₹3–₹5 lakh+ treatment, pricing, and insurance discussions
  • Coordinate with doctors and patient coordinators for:
  • Financial counselling
  • Insurance alignment
  • Structured follow-ups
  • Ensure strong expectation management for high-value patients and families

3. Hospital & International Account Management

  • Manage relationships with partner hospitals in Mumbai and abroad
  • Coordinate:
  • OT scheduling
  • Pricing & revenue-share models
  • Administrative and clinical alignment
  • Act as a single point of contact between:
  • Hospital leadership
  • Doctors
  • Corporate partners
  • Internal operations teams
  • Ensure seamless execution of high-value surgical cases

Competence in Health Insurance Workflows (Mandatory)

  • Hands-on experience with:
  • Cashless hospitalization workflows
  • Reimbursement cases
  • Pre-authorization & enhancement processes
  • Coordinate between:
  • Patients & families
  • Insurance companies
  • TPAs
  • Hospital insurance & billing desks
  • Handle documentation, follow-ups, and query resolution
  • Align insurance approvals with OT scheduling and patient readiness
  • Balance revenue protection with patient trust

Efficiency in Zoho CRM (Mandatory)

  • Daily, disciplined usage of Zoho CRM (Web + Mobile App)
  • Track:
  • Corporate accounts
  • Patient journeys (Lead → OPD → Surgery)
  • Hospital & insurance interactions
  • Maintain CRM hygiene for:
  • Meetings
  • Follow-ups
  • Conversion stages
  • Use dashboards to track:
  • Conversion ratios
  • Corporate-wise ROI
  • Surgery value & drop-offs

Non-negotiable: If it’s not updated in CRM, it didn’t happen.Language Proficiency (Mandatory)

  • English – Fluent (corporate communication, emails, presentations)
  • Hindi – Fluent (patient & internal coordination)
  • Marathi – Working proficiency (local corporates & hospitals)
  • Gujarati – Working proficiency (preferred)

Corporate Office & Travel

  • Corporate Office: Navi Mumbai
  • Regular travel within Mumbai / Navi Mumbai / Thane
  • Occasional international travel to partner hospitals abroad
  • Office + field role (not remote)

Preferred Background

  • Corporate healthcare partnerships / hospital business development
  • Insurance-linked healthcare roles
  • Medical tourism or premium healthcare services
  • High-ticket B2C healthcare or allied premium services

Compensation & Incentives

  • CTC: ₹9 – ₹12 LPA (Fixed)
  • Performance-Linked Incentives: In addition to fixed pay
  • Incentives linked to:
  • Corporate partnerships activated
  • High-value surgery conversions (₹3–₹5 lakh+ cases)
  • Revenue generated from corporate & hospital accounts
  • High performers can earn significantly more based on outcomes

Who Should NOT Apply

Please do NOT apply if:

  • You are looking for a desk-only role
  • You are uncomfortable interacting with CXOs, HR Heads, doctors, or hospital administrators
  • Your experience is limited to pharma MR / product detailing
  • You are not confident handling ₹3–₹5 lakh+ healthcare decisions
  • You rely on WhatsApp / Excel instead of structured CRM usage
  • You expect quick closures without long-term relationship building
  • You dislike accountability, dashboards, and measurable KPIs
  • You are unwilling to travel within Mumbai or occasionally abroad

This Role Is NOT For

  • Freshers
  • Call-centre-only counsellors
  • Commission-only sales profiles
  • Short-term job switchers without ownership mindset

Why Join Us

  • Work in a premium, fast-growing healthcare segment
  • Direct exposure to hospital leadership & advanced procedures
  • Clear ownership, authority, and measurable outcomes
  • Opportunity to build scalable corporate healthcare partnerships

Job Type: Full-time

Pay: ₹900,000.00 - ₹1,200,000.00 per year

Benefits:

  • Health insurance

Work Location: In person

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