Corporate Returns Inventory Support

The Corporate Returns Inventory Support is responsible for facilitating vendor product returns and collections.

Pay:

• $17.50

Schedule:

• Monday - Friday: 7:00 am - 4:00 pm

Education:

• High school graduate or equivalent preferred

Experience:

• One year of previous office related work
• Training - Minimum of one month on the job training required

Requirements for Returns Support:

• Excellent analytical and problem-solving skills as well as time management
• Ability to give special attention to detail required. Must have ability to identify letters and numbers
• Must have computer and data entry skills
• Must have ability to problem solve
• Must adapt to changes in the work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events
• The individual is consistently at work and on time, follows instructions, responds to management direction
• Must have ability to orally communicate with customers, co-workers, supervisors and other employees

Benefits for Returns Support:

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Personal Days Available
• Employee Discount
• Casual Dress Code
• Health Savings Account
• Tuition Reimbursement Options Available

Returns Support duties include but are not limited to:

• Build professional relationships with Vendors and Vendor Reps to help grow the over company relationship
• Collection with monthly check and balances for DNP, Credit, Force Deducts
• Continuously improve processes and procedures
• Enter and monitor the shipment of skids with RMA’s back to the vendors
• Maintain a level of understanding of processes for overall Corporate Returns and demonstrate the ability to fill in as needed for the Corporate Returns Manager and other Corporate Returns Staff
• Manage Daily Inventory sheets updating GP and skid reports to request a Bulk RMA for all skids
• Manage the overall flow of product back to vendors warranty sites by daily communication of vendor requests for information or return of product
• Monitor all reports for Corporate Returns to ensure all goals are on track
• Work with Corporate Returns team members to develop system enhancements for warranty Returns
• Work with the Corporate Purchasing Staff to monitor and continually modify Return Allowance Agreements
• Ensure highest level of Vendor Returns Processes are maintained with team through continued communication and updates of any policy/procedure changes
• Maintain accurate data on Scratch-n-Dent, warranty inventory sites as well as dollar value at these sites.
• Working with the vendors to supply hardware
• Define S&D product descriptions
• Will provide backup for the Inventory Control team throughout the country and Canada