COT Case Manager

POSITION SUMMARY

We are seeking dedicated and compassionate individuals to join the team at Polara Health, where our mission is to provide accessible, compassionate whole person care that strengthens our community. The COT Case Manager provides Adult Client outpatient services for the Court Ordered Treatment Program, Clinical Care Services and Case Management Services.

ESSENTIAL RESPONSIBILITIES

• The Court Ordered Treatment (COT) Case Manger is responsible for reviewing COT Renewals in a timely manner, Judicial Reviews every 60 days and backup for Monthly COT reporting for insurance and Arizona Health Care Cost Containment System (AHCCCS) compliance.

• Administrative duties include maintaining spreadsheets, filing Court documents in a timely manner and providing/receiving a Letter of Intent (LOI) for Client transfers to be filed with the Court. Assist and facilitate the Court with Rule 11 evaluations and Justice Court for Clients.

• Instrumental in keeping the Client compliant with medications and Provider appointments. Interacts with Law Enforcement for secure transport to an inpatient setting as recommended by the Inpatient Medical Director.

• Interacts with Inpatient Court Ordered Evaluation (COE) team, Quality Management and Clinical teams.

• Provides care and services for Adults, Legal Guardians, Fiduciaries and Families with multifaceted needs that may include stabilization in living environment, coordination of placements, and support and services when discharging from higher levels of care including the Arizona State Hospital.

• Services may include comprehensive assessment, treatment planning, Assertive Community Treatment (ACT) Services, individual and collaboration with clinical team to determine and guide service provision.

• Provides monthly authorization to insurance carrier for continued stay Behavior Health Residential Facility (BHRF), and Substance Use Disorder (SUD) Program.

• Facilitates inter- Regional Behavioral Health Authority (RHBA) Transfer as needed.

• Provides case management services to COT Clients through assessments, treatment plans, safety plans, Level of Care Utilization System (Locus) and crisis plans.

BACKGROUND

• Confidentiality: This position carries a high level of exposure to confidential information pertaining to clinical and private information.

• Mental Application: Position requires a high level of independent judgement, autonomy and responsibility.

• Responsibility: This position is a Program Lead position with a medium degree of responsibility.

• Contacts/Internal and Public: This position requires a great deal of public, client and collegial contact. It calls for strong public relations skills and problem-solving skills involving diplomacy and sensitivity.

• Special Populations: Substance Abuse, Serious Mental Illness (SMI), COT.

QUALIFICATIONS

• 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions

• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card

• Must possess and maintain a valid Driver License, current automobile insurance, and a driving record that meets the guidelines and requirements of the organization

• Bachelors or Master’s Degree in Social Work, Psychology or closely related field

• Four years’ experience with SMI population

• Knowledge of Managed Care preferred

• Experience working with individuals in crisis situations and/or in need of intensive support services preferred

• Ability to assess situations and demonstrate critical thinking and problem-solving abilities

• Understanding of DSM 5

CORE COMPETENCIES

• People – Passionately believes in people and embraces diversity

• Integrity – Does the right thing even when no one is looking

• Learning – Challenges old paradigms with critical thinking, curiosity and creativity

• Accountability – Sets an intentional culture of personal responsibility; believes everyone carries the load

• Relationships – Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS

The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, travel within the community, as needed

• Heavy exposure/use of computers, cell phones, office phones, etc.

• Ability to sit for prolonged periods throughout work hours

• Must be able to occasionally lift and/or move 5 or more pounds

• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols

This position is considered Safety-Sensitive by Polara Health.

Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health’s policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.

In accordance with requirements of the Americans with Disabilities Act, Polara Health’s policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.

Employment is contingent on background checks as required by Polara Health’s policies, which may include Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References.

We Offer the Following Benefits to Full Time Employees:

Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient and residential positions) * Educational Reimbursement *

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.