Counsellor / Patient Counsellor

Urgent Opening for Counsellor with DR.AGARWALS EYE HOSPITALS LTD for Kumbakonam, Thanjavur Location, Tamil Nadu

Please share updated resume with krishnamoorthy.c@dragarwal.com or Whatsapp - 88834 64751

• Welcome and guide patients after a doctor consultation, ensuring they clearly understand the diagnosis and treatment options.
• Explain the details of surgeries, lens types, and available packages with empathy and accuracy.
• Coordinate between patients, doctors, and support departments to ensure smooth pre- and post-operative processes.
• Counsel patients for elective procedures (like cataract, LASIK, retina, glaucoma, etc.) and encourage timely decision-making.
• Follow up with patients who have postponed or deferred surgery to achieve conversion targets.
• Maintain and update counselling registers, surgery conversion sheets, and daily MIS reports.
• Ensure proper financial counselling, explaining cost components and payment options.
• Support marketing and patient relationship activities for increasing patient walk-ins and conversions.
• Assist in organizing patient awareness camps and outreach programs when required.
• Uphold the hospital’s brand standards by maintaining confidentiality, empathy, and professionalism in every interaction.

• Qualification: Any Graduate (Preferably B.Sc / M.Sc in Life Sciences, Psychology, or related field)
• Experience: Minimum 1 year of experience in patient counselling, preferably in a hospital or healthcare setup.
• Preferred: Experience in eye hospital/ophthalmology counselling will be an added advantage.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

Dr. Agarwals Eye Hospital

Mobile: 88834 64751

Email : krishnamoorthy.c@dragarwal.com

www.dragarwal.com

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

Work Location: In person