Counselor

- Go through the patient prescription and depending on the advice start the counselling.

- Show the presentation and explain the steps of the procedure/surgery.

- Confirm with the patient on his/her willingness to go ahead with the surgery/procedure.

- On confirmation check the type of patient( Cash,TPA, Panel).

- Depending on the type of patient explain FAB(Features Advantage Benefits) of the products to be used for the procedure/ surgery, and seek the consent from the patient for the same.

- Provide the estimate to cash patients and patients wanting to upgrade.

- Give the list of documents required for credit billing.

- Complete the IPD file.

- Enter the details in HMIS.

- Generate the pre OP instructions ,explain the same to the patients.

- Direct the patient for PAC (pre anaesthetic checkup)

- Get the prescription and estimate countersign by patients as a confirmation that the patient has understood the same.

- Keep a copy of doctor prescription and pre operative instructions in the IPD file.

- For credit patients following steps to be followed:

- A. submission of documents/asking the patient to get permission/intimating the panel/ getting permission.

- Direct the patient to billing for advance/ verification of documentation.

- Book the patient for the relevant surgeon.

- Directing patient for further investigations/ clearances as per requirement.

- To raise requisitions to stores on daily basis.

- Preparation of OT list one day prior to the surgery simultaneously coordinate with optometrist to confirm the surgical requirements.

- Coordinate with OT incharge and centre manager and call the patient for confirmation of surgery time.

- Handling any other patient queries.

- Forwarding the OT list to all relevant departments.

Relevant experience in Eye Industry.

Interested candidates can send there cv at hrexe1@sharpsight.in

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person