Counter Salesman

Customer Service

Job Summary:

The Counter Salesman is responsible for assisting customers at the sales counter by providing accurate product information, processing sales transactions, and ensuring a smooth and efficient customer experience. The role requires strong communication skills, good product knowledge, and a friendly, customer-focused attitude to support sales targets and ensure customer satisfaction

Key Responsibilities:

• Greet and assist customers in a professional and friendly manner.
• Understand customer requirements and provide appropriate product recommendations.
• Handle customer queries, complaints and returns efficiently and in line with company policies.

Sales & Transactions

• Process sales accurately using the POS system as per company procedures.
• Maintain proper records of all sales and cash transactions.
• Promote company products and actively convert inquiries into sales whenever possible.

Product Knowledge & Inventory

• Maintain in-depth knowledge of the company’s products and services.
• Monitor stock levels at the counter and coordinate with the in-charge for timely replenishment.
• Assist in inventory checks, stock counting, and overall stock management activities.

Store Maintenance & Display

• Ensure the counter is clean, organized, and presentable at all times.
• Assist in arranging products for display and promotional setups.
• Follow company policies related to safety, hygiene, and security at all times.

Reporting & Coordination

• Report daily sales, stock issues, and customer feedback to the in-charges.
• Coordinate with other departments for special orders or customer requests.

Required Skills & Qualifications:

• High school diploma or equivalent; additional qualifications in sales or customer service are an advantage.
• Prior experience in retail or counter sales, preferably in spare parts or trading industry.
• Good communication and interpersonal skills.
• Basic math and computer skills, including POS systems and MS Office.
• Friendly, patient and customer-oriented personality.

Other Requirements:

• Willing to work in other branches within Oman when required.
• Ability to handle multiple customer requests simultaneously.
• May involve handling light to medium-weight products when required.

Job Type: Full-time

Pay: RO180.000 - RO300.000 per month