Counter Salesman

Job Summary:

The Counter Salesman is responsible for assisting customers at the sales counter, providing product information, processing sales, and ensuring a smooth and efficient customer experience. The role requires excellent communication skills, product knowledge, and a friendly attitude to support sales targets and customer satisfaction.

Key Responsibilities:

• Customer Service
• Greet and assist customers in a professional and friendly manner.
• Understand customer requirements and provide appropriate product recommendations.
• Handle customer queries, complaints, and returns efficiently.
• Sales & Transactions
• Process sales accurately using the POS system.
• Maintain records of sales and cash transactions.
• Promote products, offers, and upsell whenever possible.
• Product Knowledge & Inventory
• Maintain in-depth knowledge of products and services offered.
• Monitor stock levels at the counter and coordinate with the store/warehouse for replenishment.
• Assist in inventory checks and stock management.
• Store Maintenance & Display
• Ensure the counter is clean, organized, and presentable at all times.
• Assist in arranging products for display and promotional setups.
• Follow company policies for safety, hygiene, and security.
• Reporting & Coordination
• Report daily sales, stock issues, and customer feedback to the supervisor/manager.
• Coordinate with other departments for special orders or requests.

Required Skills & Qualifications:

• High school diploma or equivalent; additional qualifications in sales or customer service is a plus.
• Prior experience in retail or counter sales is preferred.
• Good communication and interpersonal skills.
• Basic math and computer skills (POS systems, MS Office).
• Friendly, patient, and customer-oriented personality.

Work Environment & Physical Requirements:

• Standing for long periods may be required.
• Ability to handle multiple customer requests simultaneously.
• May involve handling light to medium weight products

Job Type: Full-time

Pay: RO180.000 - RO300.000 per month