Counter/server

Job Overview
We are seeking a friendly, attentive Front Counter/Server to join our dynamic team in delivering exceptional guest experiences. The ideal candidate will possess strong customer service skills, a solid understanding of food and beverage service, and experience working in fast-paced or fine dining environments. This role involves engaging with guests, taking orders, serving food and beverages, and ensuring overall guest satisfaction in a welcoming atmosphere.

Duties

• Greet guests warmly and provide attentive service throughout their dining experience
• Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
• Upsell menu items to enhance guest experience and increase sales opportunities
• Serve food and drinks efficiently while maintaining presentation standards
• Handle cash transactions accurately and process payments using POS systems
• Maintain cleanliness and sanitation of tables, service stations, and dining areas
• Assist with bussing tables and resetting for new guests as needed
• Ensure food safety and sanitation standards are consistently met in food handling and service
• Collaborate with kitchen staff to ensure timely delivery of orders
• Provide guest relations by addressing inquiries, special requests, or concerns promptly

Requirements

• Previous experience in Italian food service, restaurant, or hospitality industry preferred; fine dining or nightclub experience is a plus
• Proficiency with POS systems such as Aloha POS, Micros POS, or OpenTable is highly desirable
• Strong customer service skills with a friendly and professional demeanor
• Excellent time management skills to handle multiple tables efficiently during busy hours
• Ability to upsell menu items effectively to enhance guest satisfaction and sales
• Basic math skills for handling cash transactions accurately
• Knowledge of food safety, sanitation standards, and proper food handling procedures
• Experience with food preparation or kitchen operations is advantageous but not required
• Ability to work flexible hours including nights; weekend availability preferred
• Previous host/host or bussing experience is beneficial but not mandatory

Join our team to deliver memorable dining experiences through exceptional service and hospitality. We value dedicated individuals committed to creating a welcoming environment for all guests.

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Work Location: In person