Country Manager

About Panashi

Panashi is a leading provider of self-service kiosk solutions, smart branch solutions and digital transformation technologies.

We are seeking an ambitious, energetic, and entrepreneurial professional to lead the growth a new market (a new country) for Panashi operations and establish Panashi as a market leader in self-service and digital transformation solutions.

Position Summary

The Business Development & Operations Manager will be responsible for establishing and growing Panashi's business in the country. This role requires a blend of business development, account management, marketing, project coordination, and operational leadership.

The ideal candidate should possess a strong IT and technology background, preferably with experience in self-service kiosks, banking technology, fintech, digital transformation, payment systems, smart city solutions, or related industries.

Key Responsibilities

Business Development

• Identify and develop new business opportunities across government, banking, telecom, transportation, healthcare, retail, utilities, and smart city sectors.
• Work hand in hand with our partner in the country
• Build and maintain relationships with key decision-makers, consultants, system integrators, and technology partners.
• Generate qualified sales leads and manage the entire sales pipeline.
• Prepare and deliver presentations, demonstrations, proposals, and commercial offers.
• Participate in tenders, RFPs, and pre-sales activities.

Market Development

• Develop and execute strategies to establish Panashi's presence in the country.
• Identify emerging market opportunities and customer requirements.
• Analyze competitors, industry trends, and market dynamics.
• Build strategic partnerships and channel relationships.

Marketing & Brand Building

• Represent Panashi at exhibitions, conferences, networking events, and industry forums.
• Coordinate local marketing campaigns and promotional activities.
• Support social media, digital marketing, and brand awareness initiatives.
• Promote Panashi's portfolio of kiosk, automation, and digital transformation solutions.

Operations & Business Management

• Support branch setup and day-to-day operations by coordinating with local partner.
• Coordinate with headquarters and technical teams for project delivery.
• Assist in vendor management, logistics, procurement, and local partnerships.
• Monitor project progress and customer satisfaction.
• Ensure compliance with local regulations and business requirements.

Customer Relationship Management

• Maintain strong relationships with existing customers.
• Identify upselling and cross-selling opportunities.
• Act as the primary point of contact for key accounts.
• Ensure high levels of customer satisfaction and long-term retention.

Strategic Growth

• Contribute to annual business plans and growth strategies.
• Recommend new products, services, and revenue streams.
• Support recruitment and development of local teams as the business grows.

Required Qualifications

• Bachelor's degree in Information Technology/Computer Science/other Engineering degrees.
• Business Administration degree (MBA) desirable.
• 5+ years of experience in business development, sales, account management, or technology solutions.
• Strong understanding of IT systems, software solutions, and technology-driven businesses.
• Experience in self-service kiosks, banking technology, fintech, payment systems, digital transformation, smart city solutions, or related sectors is highly preferred.
• Proven track record of achieving sales targets and business growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and drive business growth with minimal supervision.
• Valid driving license and willingness to travel extensively.

Preferred Qualifications

• Experience working with technology vendors, system integrators, or solution providers.
• Knowledge of procurement processes and tendering procedures.
• Arabic language proficiency is an advantage.

Personal Attributes

• Entrepreneurial mindset.
• Self-motivated and results-driven.
• Strong leadership and relationship-building skills.
• Strategic thinker with hands-on execution capability.
• Professional, confident, and customer-focused.
• Ability to thrive in a fast-growing business environment.

Compensation

• Competitive salary.
• Performance-based commission and incentives.
• Opportunity to play a key leadership role in building Panashi's overseas operations.

Join us in shaping the future of self-service and digital transformation technologies across many countries.

Education:

• Bachelor's (Preferred)

Experience:

• total: 5 years (Required)
• sales: 4 years (Required)

License/Certification:

• UAE (Required)

Work Location: In person