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COURT SERVICES ASSOCIATE - 0326
Salary
$41,288.00 - $52,312.00 Annually
Location
204 Halton Road (Public Safety Complex) - Greenville, SC
Job Type
Full Time
Job Number
01475
Department
MUNICIPAL COURT
Division
MUNICIPAL COURT
Opening Date
03/02/2026
FLSA
Non-Exempt
Brief Description
Job Summary
Under immediate direction and in compliance with standardized policies and procedures, facilitates the orderly flow of courtroom processing ensuring that all parties are ready for trial. Serves as liaison between the Court, the American Bar Association, the public and other parties to ensure that cases proceed smoothly and efficiently. Conducts courtroom processing by examining court documents to ensure accuracy, completeness and legal sufficiency. Processes dispositions and sentences in the Court’s case management system during court sessions. Prepares court documents including orders, warrants, summonses, conditional discharges, notices of appearances, and subpoenas. Conducts cash receipting by receiving payments and issuing receipts, secures funds in cash drawer and balances at the end of the day. Posts payments received and prepares and processes daily deposits. Coordinates alternative sentencing and expungements by assisting attorneys and parties to the case in moving cases on the calendar by accepting affidavits, notices of appearance, motion papers or other court documents. Processes and prepares all applications for alternative sentencing programs sentenced by the presiding judges. Provides customer service by staffing the main phone lines and answering public inquiries on case status, availability, and other general questions. Maintains docket schedule by generating and compiling daily dockets for bench trials, jury trials, and preliminary hearings. Assists in maintaining and managing the jury system and jury pools. Provides backup support to other Court Services staff members and assists special projects as necessary.
Job Duties
Essential Functions
Essential Functions
% of Time
Conduct Courtroom Processing: Create cases in the Court’s case management system. Call cases when court is in session, swear in parties, and record and maintain custody of court minutes in required system. Impanel records, record court proceedings and maintain custody of exhibits. Examine court documents to ensure accuracy, completeness and legal sufficiency. Process dispositions and sentences in the Court’s case management system during court session.
20%
Conduct Cash Receipting: Receive payments and issue receipts, secure funds in cash drawer and balance cash drawer at the end of the day. Maintain a daily $200.00 cash drawer amount. Post payments received daily in the mail or in the nightly drop box. Coordinate with clerks regarding cases eligible for setoff debt. Monitor and review scheduled time payments for compliance and current balances. Prepare Failure-To-Comply documentation for clerks’ and judicial review.
20%
Coordinate Alternative Sentencing & Expungements: Process and prepare all applications for alternative sentencing programs sentenced by the presiding judges. Monitor and maintain all applications to ensure enrollment and participation with various agencies. Initiate contact with various agencies to verify participation and compliance. Prepare Failure-To-Comply documentation for clerks’ and judicial review. Schedule re-sentencing hearings for defendants who cannot participate in assigned programs. Update case management system as information is received from various agencies. Process and prepare expungement orders and initiate expungement from case management system. Notify all respective agencies and parties of expungement of case(s).
20%
Provide Customer Service: Staff the main phone lines and answer public inquiries on case status, availability, and other general questions. Serve as a knowledgeable resource for policies, business processes, and other judicial or criminal justice information. Provide appropriate resource information for inquiries about other agency processes or responsibilities. Provide necessary customer service without giving legal advice. Act as liaison between the Court, the American Bar Association, the public and other parties to ensure that cases proceed smoothly and efficiently. Assist pro se defendant with questions and documents.
15%
Maintain Schedule/Docket: Enter cases into the Court’s case management system. Schedule initial court dates, jury trials and preliminary hearings. Process re-scheduled cases as directed by the clerks or judges. Prepare and send notices of appearances, summonses, or subpoenas. Generate and compile daily dockets for bench trials, jury trials, and preliminary hearings. Conduct complex review of the schedule and availability of various agencies and parties to ensure timely processing of cases.
15%
Assist with Juror Management: Assist in maintaining and managing the jury system and jury pools. Monitor and determine the appropriate number of jurors needed. Assist in responding to juror inquiries and requests (in person, by phone, and in writing). Assist in conducting orientation and provide information to juror candidates and selected jurors. Attend courtroom proceedings and answer questions related to juror candidates. Monitor and record juror attendance and selection. Maintain and update the inbound and outbound telephone calls for summoned jurors.
10%
Perform other duties as assigned.
Qualifications
Job Requirements
- Associate degree in criminal justice, business, finance, or a related field.
- Over one (1) year of experience in a court, criminal justice, legal office, business, or financial environment.
Driver's License Requirements
- Valid South Carolina Class D Driver's License.
Performance Requirements
Knowledge of:
- Court related policies and processes pertaining to Court Services.
- Municipal Court procedures, precedents and government regulations pertaining to Court Services.
- Various repositories of information used in police records and related legal documents.
- Principles and processes for providing customer and personal services including a desire to help customers regardless of their circumstance.
- Administrative/clerical procedures and systems such as word-processing systems, filing and records management systems, and office technology.
Ability to:
- Perform records processing and management, including entry of citations into the Court database, filing and imaging systems.
- Respond to and resolve difficult citizen inquiries and complaints, assist defendants and attorneys with Court processes and advise the public on Municipal Court policies, procedures and regulations.
- Establish and maintain positive working relationships with those contacted in the course of work.
- Communicate with others in person, by phone, and in writing as indicated by the needs of the audience.
- Accurately process and reconcile case and monetary payments and receipts by making basic mathematical calculations.
- Read, analyze and interpret court documents, papers, periodicals, journals, manuals, and policies.
- Write reports, prepare court documents, general documents, and compose emails in a clear and professional manner.
- Operate general office equipment to include scanner, printer, copier, telephone, fax machine, calculator, and computer with Microsoft Office Suite.
- Operate light equipment to include hand truck and file cart.
- Utilize specialized software and systems to include Adobe Reader, internal purchasing application, and related court/case management system.
Other Information
Working Conditions
Primary Work Location: Office environment.
Protective Equipment Required: None.
Environmental/Health and Safety Factors:
Relatively free from unpleasant environmental conditions or hazards.
Physical Demands:
Frequently requires fine dexterity, sitting, handling/grasping, vision, hearing, and talking. Occasionally requires lifting, carrying, bending, twisting, walking, standing and reaching. Light strength demands include exerting up to 20 pounds occasionally, exerting up to 10 pounds frequently, or negligible amounts constantly.
Mental Demands:
Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, tedious or exacting work, and noisy/distracting environment. Rarely requires emergency situations and irregular schedule/overtime.
Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
HEALTH INSURANCE
The City offers the following health insurance options to eligible employees:
- Medical
- Dental
- Vision
- Basic Term Life
- Employee Supplemental Life
- Spouse Term Life
- Child Term Life
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
LEAVE & HOLIDAY BENEFITS
- General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
- The City of Greenville observes 11 paid holidays.
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.
AWARDS & RECOGNITION
- Employee Recognition & Awards Program (ER&A)
- Employee Service Awards
- Longevity Bonus
- Worker's Compensation
- Deferred Compensation
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
Employer
City of Greenville (SC)
Address
206 S. Main St
Greenville, South Carolina, 29601
Phone
864-467-4530
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