Court Support Specialist

Job Description

Position: Court Support Specialist

Corporate Office: Lakeville, MN

Position Classification: Hourly (Full-Time)

Category: Operations

Primary Purpose of the Job

To retrieve and process public court records from Minnesota courthouses by accessing Public Access Terminals and following standard operating procedures, supporting the accurate and efficient completion of search requests; work is conducted at the courthouse on a daily basis.

Supervisory Responsibility

Does not directly supervise team members.

Essential Duties

• Daily travel to an assigned Minnesota courthouse to review and retrieve public records in designated public areas; no dedicated workstation or office space is provided.
• Accurately retrieve and process court search results according to standard operating procedures.
• Ensure timely and complete processing of all assigned search results.
• Maintain high attention to detail while reviewing and reporting search results.
• Communicate professionally and courteously with internal team members.
• Stay informed of current policies and procedures.
• Continued professional development through ongoing training and education.
• Other duties as assigned.

Required Skills

• Strong attention to detail and accuracy in data processing.
• Excellent communication skills – written, verbal, and in-person.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in Microsoft Office and general PC use.

Required Education and Experience

• High school diploma or GED equivalent.

Travel Requirements

• Reliable transportation for daily courthouse travel (Monday-Friday, 8:00 AM – 4:30 PM)

Physical and Mental Demands

• Maintain a professional demeanor, attitude, and appearance.
• Prolonged periods of sitting and standing at a desk and while working on a computer.
• Ability to lift and carry work equipment up to 15 pounds on a regular basis.
• Regular and predictable attendance.
• Regular interaction with other team members, including spontaneous and planned video meetings.
• Ability to effectively perform responsibilities under occasionally stressful situations, including meeting daily, weekly, monthly, quarterly, and/or annual standards and workload expectations.
• Ability to work any shift and required overtime based on business needs.

This job description does not include the marginal functions of the job that are incidental to the performance of fundamental job duties. All duties and responsibilities, including regular and reliable attendance, are essential job functions and are a requirement. To perform this job successfully, the team member must possess the skills, aptitudes, and abilities to perform each duty proficiently, with or without reasonable accommodation. The requirements listed in this job description are the minimum levels of knowledge, skills, or abilities necessary for the job, with or without reasonable accommodation. This job description is subject to modification at any time.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Work Location: In person