CRE cum Receptionist

Job Description:

We are looking for a smart, friendly, and enthusiastic Customer Relation Executive cum Receptionist to be the face and voice of our company. As a key point of contact for our clients and visitors, you will handle front-desk operations and assist with customer communication and coordination. The ideal candidate should be fluent in Hindi, English, and Malayalam, with a passion for delivering excellent customer service and maintaining client satisfaction.

Key Responsibilities:

• Greet and assist all walk-in visitors, clients, and vendors in a professional and courteous manner
• Manage front-desk operations including handling incoming phone calls, emails, and courier services
• Maintain visitor logs, appointment schedules, and front-desk documentation
• Respond promptly to customer inquiries via phone, email, and in-person interactions
• Coordinate with internal departments (Sales, Service, Accounts, etc.) to resolve customer issues
• Maintain and update customer databases and CRM systems
• Conduct regular follow-ups with existing clients to ensure satisfaction and gather feedback
• Help with documentation, quotations, and basic support to the sales and service teams

Required Skills and Qualifications:

• Female candidates preferred
• Languages: Hindi, English, and Malayalam is mandatory
• Education: Graduation in any stream
• Experience: 0-2 year
• Freshers can also apply
• Strong verbal and written communication skills
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations
• Good organizational and multitasking abilities

Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Work Location: In person