Creative Designer

Job Title: Creative Designer

Department: Marketing
Reports To: Vice President of Marketing
FLSA Status: hourly, non-exempt
Location: Spokane, WA (Hybrid - On-site)

Prepared/Revised Date: April 2026

About Visit Spokane

Visit Spokane is a Destination Management Organization (DMO). We champion Spokane County to the world - driving visitation, meetings, and momentum that fuels local jobs and prosperity. As stewards of Spokane’s regional brand, we unite partners and community through bold storytelling and clear, data‑driven choices that elevate our quality of place for visitors and residents alike.

About the Position:

The Creative Designer will support the organization’s marketing, reporting, and internal communication needs. Reporting to the Vice President of Marketing, this role designs high-quality creative across digital, print, and experiential channels, while also partnering directly with the President & CEO on external reports, executive materials, and internal production items.

The Creative Designer works cross-departmentally to translate strategy, data, and ideas into clear, on-brand visual communications for stakeholders, partners, and staff. All work aligns with Visit Spokane’s brand standards, business objectives, and organizational goals.

Key Responsibilities:

• Creative Direction: Design and execute creative projects across marketing, executive reporting, and internal communications to support brand clarity and stakeholder engagement.
• Executive & Internal Reporting Support: Design external and internal reports, board materials, and presentations in collaboration with the President & CEO, ensuring clarity and alignment with strategic priorities.
• Production Oversight: Manage the full creative production process, including building materials, coordinating with agencies, reviewing drafts, and delivering final assets on time.
• Cross-Department Collaboration: Partner with teams across the organization to ensure creative work supports departmental initiatives and organizational goals.
• Multi-Channel Content Creation: Produce and support creative assets across digital, print, experiential, and OOH channels in collaboration with internal teams and external partners.
• Creative Brief Development: Develop clear creative briefs that define objectives, audiences, timelines, and deliverables for internal and agency projects.
• Quality Assurance: Ensure all creative materials are accurate, consistent, and aligned with brand and campaign standards prior to approval.
• Project Management: Manage workflows, timelines, and priorities across marketing, executive, and internal projects to ensure deadlines and scope are met.
• Design Systems & Templates: Create and maintain design templates for reports, presentations, sales materials, newsletters, and internal communications to improve efficiency and consistency.
• Trend Awareness: Monitor design and communications trends to recommend fresh approaches that strengthen Visit Spokane’s creative output.

Adaptive Challenges:

This position requires the ability to tackle adaptive challenges. These challenges refer to complex problems or opportunities that require a pivot in the plan, a shift in mindset, requirements for new deliverables, or a process that needs to be met immediately. Unlike technical challenges which can be solved with expertise, adaptive challenges demand learning and collaboration across teams to navigate ambiguity and implement lasting solutions.

These challenges include:

• Pivoting strategies in real-time to adjust marketing, operations, and business needs in response to unexpected shifts or new opportunities, ensuring quick and effective decision-making.
• Deciphering the distinction between brand identity and campaign messaging, ensuring each is clearly defined and consistently communicated without overlap or confusion.
• Overcoming barriers between departments to foster open, transparent, and effective and flexible communication, ensuring alignment and smooth collaboration across functions.
• Balancing the pursuit of perfection with the need for efficiency, recognizing when further refinements no longer add value, and making decisions to move forward while maintaining quality and meeting project deadlines

Required Qualifications

• 3–5 years of professional graphic design experience, with a strong emphasis on marketing-focused design
• Bachelor's degree in graphic design, visual communications, or a related field (or equivalent professional experience)
• Strong portfolio demonstrating experience in:
  • Marketing campaigns
  • Digital and print design
  • Brand-aligned creative work
• Proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop required)
• Solid understanding of design principles, typography, layout, and visual hierarchy
• Experience designing for both digital and print formats
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a fast-paced, deadline-driven environment

Preferred (Nice-to-Have) Qualifications

• Experience with motion graphics or basic video editing (After Effects, Premiere Pro, or similar)
• Familiarity with social media content best practices and digital advertising formats
• Experience working within brand guidelines for a consumer-facing organization
• Photography or photo-editing experience

Work Environment: Special Considerations

This role generally requires 40 hours per week.

Work Location

Visit Spokane is a hybrid work environment requiring at least two in-office days. Team members are asked to reserve most of the in-office hours to collaborate and complete administrative tasks.

Because this position requires out-of-office appointments and occasional afterhours and weekend engagements, you should anticipate additional time in the office or in the field relative to other positions that may allow for more work-from-home opportunities.

Physical Requirements

• The employee must be able to communicate effectively.
• The noise level in the work environment is moderate.
• The employee must be able to lift and carry 40 pounds.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Visit Spokane believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. We expect that each employee will offer his/her/their services wherever and whenever necessary to ensure the success of the company.

Visit Spokane provides Equal Employment Opportunity (EEO) to all people regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by individuals with disabilities.