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Credentialing & Enrollment Specialist
Remote (U.S. only)
Please note: E-verify required — not open to agencies or individuals located outside of the United States.
$17–$20/hour
About Open Mind Health
Open Mind Health is a growing virtual behavioral health organization providing psychiatry, therapy, and complementary care across multiple states. We operate with high accountability, precision, and ownership. Credentialing is foundational to our ability to serve clients and generate revenue. Enrollment alone is not enough — providers must be active, billable, and visible. If you thrive in structured environments where follow-through matters and timelines are real, you will do well here.
About the Role
The Credentialing & Enrollment Specialist owns provider enrollment workflows from onboarding through active payer participation. This role ensures providers are properly credentialed, compliant, billable, and accurately represented on payer directories. This is a deadline-driven, detail-intensive remote role that requires persistence and consistent follow-up with payers. Submission is not the finish line — verification is. You will be trusted — and your accuracy and tenacity will be visible.
What You'll Do
Submit and track payer enrollment applications (Medicare, Medicaid, commercial plans)
Maintain and attest CAQH profiles
Manage PECOS and Medicare enrollment processes
Follow up proactively with payers to prevent delays
Manage recredentialing and revalidation cycles
Maintain provider licenses, DEA, malpractice, and expirables
Submit roster updates and demographic changes
Ensure provider data is consistent across systems
Actively confirm providers are visible and correctly listed on payer directories
Escalate and resolve directory discrepancies until corrected
Maintain credentialing trackers and enrollment timelines
Communicate billable and visibility status clearly
What Success Looks Like
Providers enrolled and billable on schedule
Providers accurately visible in payer directories
No preventable enrollment delays
Clean, accurate CAQH and payer records
Licenses and expirables tracked without lapse
No passive backlog accumulation
You follow through. You verify outcomes. You do not assume something is complete because it was submitted.
Qualifications
Minimum 2 years hands-on credentialing or payer enrollment experience
Direct experience with CAQH
Experience working in payer portals
Understanding of Medicare enrollment (PECOS)
Experience resolving payer discrepancies
Strong organizational skills
Comfort working independently in a remote environment
Private, distraction-free home workspace
Reliable high-speed internet
Full availability during scheduled work hours
Work Structure
Full-time (40 hours/week)
Must be available for the entire scheduled shift
Ongoing productivity and workflow monitoring
This role is best suited for individuals who prefer structured processes, clear timelines, and measurable operational outcomes.
Compensation & Benefits
$17–$20/hour depending on experience
PTO and paid holidays
Health, dental, and vision benefits
401(k) plan
$50/month technology stipe
Please note: E-verify required — not open to agencies or individuals located outside of the United States.
$17–$20/hour
About Open Mind Health
Open Mind Health is a growing virtual behavioral health organization providing psychiatry, therapy, and complementary care across multiple states. We operate with high accountability, precision, and ownership. Credentialing is foundational to our ability to serve clients and generate revenue. Enrollment alone is not enough — providers must be active, billable, and visible. If you thrive in structured environments where follow-through matters and timelines are real, you will do well here.
About the Role
The Credentialing & Enrollment Specialist owns provider enrollment workflows from onboarding through active payer participation. This role ensures providers are properly credentialed, compliant, billable, and accurately represented on payer directories. This is a deadline-driven, detail-intensive remote role that requires persistence and consistent follow-up with payers. Submission is not the finish line — verification is. You will be trusted — and your accuracy and tenacity will be visible.
What You'll Do
Submit and track payer enrollment applications (Medicare, Medicaid, commercial plans)
Maintain and attest CAQH profiles
Manage PECOS and Medicare enrollment processes
Follow up proactively with payers to prevent delays
Manage recredentialing and revalidation cycles
Maintain provider licenses, DEA, malpractice, and expirables
Submit roster updates and demographic changes
Ensure provider data is consistent across systems
Actively confirm providers are visible and correctly listed on payer directories
Escalate and resolve directory discrepancies until corrected
Maintain credentialing trackers and enrollment timelines
Communicate billable and visibility status clearly
What Success Looks Like
Providers enrolled and billable on schedule
Providers accurately visible in payer directories
No preventable enrollment delays
Clean, accurate CAQH and payer records
Licenses and expirables tracked without lapse
No passive backlog accumulation
You follow through. You verify outcomes. You do not assume something is complete because it was submitted.
Qualifications
Minimum 2 years hands-on credentialing or payer enrollment experience
Direct experience with CAQH
Experience working in payer portals
Understanding of Medicare enrollment (PECOS)
Experience resolving payer discrepancies
Strong organizational skills
Comfort working independently in a remote environment
Private, distraction-free home workspace
Reliable high-speed internet
Full availability during scheduled work hours
Work Structure
Full-time (40 hours/week)
Must be available for the entire scheduled shift
Ongoing productivity and workflow monitoring
This role is best suited for individuals who prefer structured processes, clear timelines, and measurable operational outcomes.
Compensation & Benefits
$17–$20/hour depending on experience
PTO and paid holidays
Health, dental, and vision benefits
401(k) plan
$50/month technology stipe
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