Credit and Collections Analyst

Company Overview:

Are you a forward-thinking leader passionate about optimizing supply chain operations? PTA Plastics, an employee-owned and innovative leader in the plastic injection molding, contract manufacturing and tool-building industry, is looking for a Credit and Collections Analyst to join our dynamic team.

At PTA Plastics, we’re more than just a manufacturer; we partner with Fortune 500 OEMs in the medical device, defense, homeland security, and technology sectors, constantly pushing the boundaries of product development and manufacturing excellence. As an employee-owned company, every team member has a stake in our success, creating a collaborative and entrepreneurial environment where innovation thrives.

Job Summary:

The Credit & Collections Analyst is responsible for managing customer credit risk and ensuring timely collection of accounts receivable in a B2B manufacturing environment. This role supports cash flow, margin protection, and risk management objectives through credit evaluation, collections, and cross-functional collaboration.

Pay: $26/hr- $35/hr

Essential Duties/Responsibilities:

Accounts Receivable

• Apply and post customer pay statements accurately and timely.
• Generate customer statements, aging reports, and reconciliations.
• Reconcile AR to the general ledger and resolve discrepancies.
• Research short payments, pricing issues, and unapplied cash.

Collections

• Review aging reports and manage collection activities.
• Communicate with customers via phone and email.
• Coordinate with Sales and Program Management on disputes.
• Negotiate payment plans and enforce credit holds.

Credit Management

• Analyze credit applications and financial statements
• Establish and monitor credit limits and payment terms
• Maintain credit files and reassess risk exposure

Reporting & Analytics

• Prepare cash receipt forecasts and collection reports.
• Track customer deposits and credit holds.
• Support month-end close and ad hoc analysis.

Qualifications & Requirements:

Education & Experience

• Bachelor's degree in accounting, Finance, Business or equivalent experience.
• 2-4 years of AR, Credit, or Collection’s experience (manufacturing preferred).

Technical & Analytical Skills

• ERP systems and advanced excel proficiency.
• Strong understanding of AR, credit risk, and collections.

Soft Skills & Attributes

• Strong attention to detail and accuracy in financial transactions.
• Excellent organizational and time management skills to handle multiple tasks and deadlines.
• Effective communication and interpersonal skills to collaborate with vendors, customers, and internal teams.
• Problem-solving abilities to resolve discrepancies and improve processes.

Physical Requirements:

• Ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard, mouse, and phone for prolonged periods.
• Ability to read and interpret information on screens and printed documents, including financial reports and customer account details.
• Ability to communicate clearly in person, by phone, and via virtual platforms.
• Ability to move within an office and/or manufacturing facility as needed to support business needs.
• Ability to occasionally lift and carry office materials (files, boxes, supplies) up to 15–25 pounds.
• Ability to visit plant
• areas, when necessary, which may require walking, standing, and navigating stairs or industrial walkways.
• Ability to work in a manufacturing environment occasionally, which may include exposure to noise, moving equipment, temperature changes, or other typical plant conditions (PPE may be required).

ITAR Requirements: To conform to the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at PTA Plastics must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e., current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.

Equal Employment Opportunity & ADA Compliance Statement:

PTA Plastics is committed to providing equal employment opportunities to all individuals, including those with disabilities. As part of this commitment, PTA Plastics complies with the Americans with Disabilities Act (ADA) and Connecticut’s Fair Employment Practices Act (CFEPA), which prohibit discrimination against individuals with disabilities in hiring, job assignments, promotions, compensation, benefits, training, and other aspects of employment.

If you require a reasonable accommodation to participate in the application or interview process or to perform the essential functions of this position, please contact HR@ptaplastics.com. Reasonable accommodations will be provided in accordance with applicable laws to enable individuals with disabilities to perform essential job duties.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform other duties as assigned.

Pay: $26.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance
• Work from home

Work Location: Hybrid remote in Oxford, CT 06478