Credit Control In-Charge

Job Summary

We are seeking a proactive and detail-oriented CC Incharge to manage customer collections, monitor outstanding payments, and maintain strong client relationships. The ideal candidate will be responsible for ensuring timely payment collections, coordinating with clients and internal departments, and supporting the company's cash flow objectives.

Key Responsibilities

• Handle customer payment collections through cash, cheques, bank transfers, and other approved payment methods.
• Follow up on outstanding invoices via email, telephone calls, and client visits.
• Monitor accounts receivable aging reports and maintain accurate collection records.
• Prepare and issue Statements of Account (SOA), payment reminders, and collection reports.
• Coordinate with the Accounts and Sales departments regarding customer payments and collection status.
• Ensure timely deposit of cheques and track cheque clearance.
• Investigate and resolve payment discrepancies, invoice disputes, and collection-related issues.
• Maintain positive relationships with customers while ensuring timely collections.
• Update management regularly on collection performance, overdue accounts, and customer payment commitments.
• Support month-end closing activities related to accounts receivable and collections.
• Maintain proper documentation of collection activities and customer communications.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2–5 years of experience in collections, credit control, accounts receivable, or a similar role.
• Strong communication, negotiation, and customer relationship management skills.
• Good knowledge of accounting principles and collection procedures.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/accounting systems.
• Ability to work independently and manage multiple accounts effectively.
• Strong attention to detail and organizational skills.

Preferred Skills

• Experience in Credit Control or Accounts Receivable functions.
• Ability to handle customer disputes professionally and achieve collection targets.

Benefits

• Competitive salary package
• Career growth opportunities
• Health insurance and company benefits as per policy
• Supportive and professional work environment

Work Location: In person