Credit Union Member Service Representative / Teller

Job Duties and Responsibilities:

Greet and communicate with credit union members in a courteous, professional, and timely manner.

Perform daily member services such as assisting on the concierge desk and teller line, opening and closing accounts, and account maintenance and research.

Recommend and promote MFCU products and services in order to build strong financial relationships with members.

Proactively assist members in resolving questions and discrepancies.

Assist with loan applications and notifying members of loan decisions. Request additional loan information, if required.

Coordinate and perform loan closings. Ensure that each loan is prepared, documented, and disbursed in accordance with the MFCU policies and procedures.

Support and assist other team members in order to provide quality member service at all times.

Responsible for adhering to professional standards of conduct to protect and maintain the Credit Union’s reputation with members and the communities we serve.

Post member transactions, including transfers and loan payments.

Assist members with online banking, bill pay services, and instant issue cards.

Maintain up‐to‐date knowledge of MFCU’s products and services.

Maintain an ongoing awareness of any developments or changes to policies and procedures.

Assist in any areas as directed by Management.

Qualifications:

 High School degree or equivalent.
 2 years of financial institution experience and cash handling experience required.

 Prior New Accounts & Lending experience preferred.

 2 years of customer service experience required.

 Computer knowledge and skills preferred with MS Office.

Salary: Based on experience.

MembersFirst Credit Union participates in E‐Verify and is proud to be an Equal Opportunity Employer.'
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Work Location:

• Multiple locations including Sandy Springs, Marietta, Decatur

Work Remotely

• No

Job Type: Part-time Approximately 30 Hours per week (Mon., Tues., Thurs., Fri.)

Pay: $15.00 - $19.00 per hour

Physical Setting:

• Office

Schedule:

• Monday, Tuesday, Thursday, Friday

Experience:

• Cash Handling: 2 years (Required)
• Customer Service: 2 years (Required)
• Banking: 2 years (Required)

Ability to Relocate:

• Sandy Springs, GA 30350: Relocate before starting work (Required)

Work Location: In person

Pay: $15.00 - $19.00 per hour

Experience:

• Cash handling: 2 years (Required)
• Banking: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: In person