Job Overview
Join our dynamic financial team as a Credit Union Teller, where your enthusiasm for customer service and passion for financial solutions will shine! In this vital role, you will serve as the first point of contact for members, providing exceptional service while handling a variety of banking transactions. Your energetic approach and attention to detail will help foster strong member relationships, promote financial literacy, and support the credit union’s commitment to community and member success. This position offers an exciting opportunity to develop your skills in banking operations, sales, and relationship management within a supportive environment that values growth and teamwork.
Responsibilities
- Perform daily cash handling duties including deposits, withdrawals, debits & credits, and cash management with accuracy and integrity.
- Identify opportunities for upselling financial products such as loans, savings accounts, or investment options to meet members’ needs.
- Detect and prevent fraud by monitoring transactions for suspicious activity and following established security protocols.
- Maintain strong customer relationships through proactive engagement, personalized service, and effective relationship management strategies.
- Support retail math calculations such as balancing cash drawers, reconciling accounts, and preparing daily reports to ensure operational accuracy.
Qualifications
- Previous experience in financial sales or customer relationship management is preferred but not required; a strong desire to learn is essential.
- Basic math skills including retail math, cashiering calculations, debits & credits, and 10 key typing proficiency are necessary for accurate transaction processing.
- Knowledge of banking operations such as cash handling, cash management, fraud prevention & detection, and loan origination is highly desirable.
- Excellent customer service skills with the ability to communicate clearly and build rapport with diverse members.
- Familiarity with financial software systems used in banking environments will be an advantage.
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced setting. Join us as a Credit Union Teller where your energy fuels our mission—delivering exceptional financial services while building lasting member relationships!
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) 3% Match
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person