Crew Member - FOH - Cantina & Tacos - Riverwind Casino

Join a team where your talents are valued and your potential is limitless. Your favorite job awaits – apply now!

FRONT OF HOUSE CREW MEMBER (FOH)

As a Front of House Crew Member (FOH), you will be at the forefront of delivering exceptional customer service and creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and commitment to customer satisfaction contribute directly to the success of our establishment. In this role, you will also be responsible for preparing and serving a wide range of alcoholic and non-alcoholic beverages with speed and accuracy. Your bartending skills, ability to thrive in a fast-paced environment, and welcoming approach will enhance the overall guest experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Greet guests with a warm welcome and provide excellent customer service throughout their dining experience.
• Take orders accurately and efficiently using our POS system.
• Handle cash transactions and ensure the accuracy of all payments.
• Assist with food preparation, including assembling orders and packaging items for takeout.
• Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.
• Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.
• Handle guest inquiries, complaints, and feedback professionally and promptly.
• Uphold food safety and sanitation standards at all times.
• Collaborate with team members to create a positive and cohesive work environment.

REQUIRED QUALIFICATIONS:

• Must be at least 21 years old.
• Must be able to pass a background check.
• Must be able to obtain a Gaming badge (if applicable).
• Must be able to obtain an Oklahoma Liquor License (ABLE).
• Flexibility to work nights, weekends, and holidays.
• Previous experience in a customer service or food service role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Stand, walk, and work in a high-volume environment for extended periods.
• Lift and carry moderate to heavy objects, including cases of beverages and kegs.
• Moderate to high noise levels.
• Exposure to a smoky environment.

What’s in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION:

“Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”

EEO:

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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