Crisis Counselor

Join our dynamic and dedicated team to help provide a safe, compassionate, healing environment for children who have been a victim or witnessed a crime. Our Crisis Counselor helps uphold our values of Collaboration, Excellence, and Impact by providing excellent crisis counseling services to child victims and their non-offending family members and ensuring each child has ongoing support through mental health referrals. The Center is committed to disrupting systems of oppression through recruitment for diversity, equal opportunity for low-income applicants, flattened pay scales, inclusive decision-making, and pathways for advancement.

POSITION: Crisis Counselor

FUNCTION: Reporting to the Executive Director, the Crisis Counselor is responsible for establishing a crisis counseling program at the Center and providing crisis counseling for clients and staff. A key function of this position is to provide immediate stabilization and coping skills, referral information, and follow-up to ensure referrals work well for families. The Crisis Counselor is responsible for ensuring a safe, child and family friendly environment, and ensuring that families receive services in a timely and appropriate manner. The Crisis Counselor ensures they receive necessary supervision and maintains appropriate documentation for licensing of a crisis counseling program for caregivers, child victims, and witnesses.

CRISIS COUNSELING

• Provide crisis counseling and stabilization for victims and non-offending family members
• Develop a plan of action for the client based on their specific needs, with input from the multi-disciplinary team
• Conduct follow-up to provide continued development of coping skills until the client is ready to transition to long-term care
• Provide referrals to long-term counseling as needed, striving to develop relationships with quality providers to ensure a streamlined transition for clients
• Serve as liaison between client and other mental health providers
• Enter client data and ensure appropriate documentation for all cases is maintained in our secure online client record system

PROGRAM SUSTAINABILITY

• Submit verification of clinical supervision as required by the State Bureau of Behavioral Health
• Obtain a National Provider Identifier for yourself and for the Center
• Create a profile with CAQH Proview
• Prepare credentialing applications with each insurance company
• Develop lists of commonly used CPT codes to be used for billing
• Participate in monthly MDT meetings that monitor and evaluate case outcomes for adherence to standards and continuous quality improvement
• Identify any gaps in services and work actively to address those gaps
• Perform other duties as assigned

QUALIFICATIONS:

• Master’s degree and/or equivalent work experience
• Previous experience in crisis counseling or other related therapy
• Must have or be working toward licensure
• Must have reliable transportation and a valid government issued ID
• Must be able to pass a fingerprint and criminal background check

SPECIAL ABILITIES AND KNOWLEDGE:

• Bilingual (Spanish/English) preferred
• Knowledge and/or experience with the criminal justice system
• Knowledge of interpersonal abuse and trauma response
• Ability to communicate effectively in verbal and written communication
• Ability to organize a variety of tasks and effectively deal with a variety of people
• Excellent communication skills
• Positive attitude, flexibility, and teamwork

Any offer of employment is contingent upon successful completion of new hire screenings, including background checks and professional reference checks.

Pay: $28.00 - $30.00 per hour

Benefits:

• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Clinical counseling: 1 year (Preferred)
• Crisis intervention: 1 year (Preferred)

License/Certification:

• LPC (Preferred)

Ability to Commute:

• Tucson, AZ 85713 (Required)

Work Location: In person